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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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November 02, 2022

Service department is great They honor the appointment times I trust their expertise, and their service recommendations for my vehicle More

by JONES6420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting our service team to provide five-star care! We look forward to assisting you again at Pearson Nissan of Ocala!

November 01, 2022

I liked Ms. Rosario, Cynthia I think her first name was. She put me at ease about what was going on with the recall service I was having done. More

by rcran2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rosario
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

This is what we like to hear! We're honored that our team earned your 5-stars! We look forward to seeing you next time!

November 01, 2022

Courteous and knowledgeable service personnel. Dealership clean, customer wait area well appointed with snacks for waiting customers. More

by KER110355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Service Dept.
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your kind words! We look forward to seeing you next time at Pearson Nissan of Ocala!

November 01, 2022

Vanessa did a good job of communicating and resolving an issue with a Nissan issued service offer. More

by HMICHELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for leaving Vanessa and Pearson Nissan of Ocala such a wonderful five-star review! We'll see you at your next appointment!

November 01, 2022

They were kind enough to send me a free synthetic oil change postcard. They happily did my oil change in a very short wait time and by appointment. No charge. They were 👍 great. More

by karenbaader1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Nov 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review, Karen! We're happy that our technicians took amazing care of you during your recent visit and look forward to seeing you next time at Pearson Nissan of Ocala!

October 31, 2022

It was a very good experience to service my truck over there,, especially my service advisor Mr Brian was very nice to me. More

by SWTDFILS20033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

We're glad to hear that your truck service at Pearson Nissan of Ocala was so easy! Thank you for letting us provide the best care possible!

October 31, 2022

The staff was excellent and fast in resolving the problem with my vehicle. I would recommend anyone to go there for servicing their vehicle More

by ry5550748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa in service
Oct 31, 2022 -

ry5550748 responded

This is my response

Oct 31, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the great review

October 31, 2022

Everyone is very courteous and helpful. They get the job done within the time that was quoted. More

by JPIN50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We appreciate you visiting our team here at Pearson Nissan of Ocala and hope we have the opportunity to serve you again in the future!

October 31, 2022

The customer service from the entrance door to the customers service representatives Zach who went beyond the call of duty to resolve an issue and get my oilchange /tire rotation done quickly. More

by LIDAJAZZY2334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience working with Zach and the rest of our technicians at Pearson Nissan of Ocala! We appreciate your service and look forward to seeing you next time!

October 30, 2022

Very professional and very knowledgeable staff. The waiting area was clean and had good chips. More

by lindawalk14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember but I think Christina in service
Oct 31, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your kind review, Linda! -Pearson Nissan of Ocala

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