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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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October 05, 2022

No wait time for service appointment. Was completed less than an hour. Only work done that needed to be done even with a thorough inspection More

by M1SSFLYREDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your review! We're so happy that we earned your high-rating! -Pearson Nissan of Ocala

October 04, 2022

Was made to feel comfortable. Everyone very helpful. Issac answered all my questions. Thank you. More

by SEBBY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Valazquer
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We're glad to hear that Issac could assist you during your visit with us. We hope to see you back! -Pearson Nissan of Ocala

Oct 06, 2022 -

SEBBY51 responded

Of course you will see me back.

October 04, 2022

Great service, great people, would come back again, and i will tell people this service center! More

by 2063FUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We appreciate you recommending the Pearson Nissan of Ocala team to others and hope you'll be visiting us again in the future. Take care!

October 03, 2022

The dealership was clean and comfortable. Service personnel were knowledgeable, kind, and courteous. I was kept in the loop and made safe. I will recommend the service to others. More

by nadinethompsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review, Nadine! We look forward to seeing you next time at Pearson Nissan of Ocala!

October 03, 2022

I hope to never do business with this dealership ever again their customer service sucks the service department sucks they're racist and I am thinking about filing a suit the professionalism in the servi More

by kawanisrowe
Recommend Dealer
No
Employees Worked With
Vanessa Dean 5 Stars Everyone in the service department lack training in all areas especially customer service!°°°
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. These are very serious concerns and I would like the opportunity to discuss them with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 02, 2022

I trust Pearson Nissan Ocala’s Isaac Velazquez to tell me what truly needs to be repaired and looks for any coupons that may be used. More

by MICHELLEJORDWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Pearson Nissan Of Ocala responded

Isaac and the team thank you for trusting Pearson Nissan of Ocala with your vehicle, Michelle! We look forward to seeing you again! Thank you!

October 01, 2022

Customer service was friendly and efficient and helpful. My car came back much improved and better than when I brought it in. More

by SERENITY0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Oct 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing! We look forward to seeing you next time at Pearson Nissan of Ocala!

September 30, 2022

The people is working there are very nice and friendly. , We make the appointments online they’re very convenient and easy to do. More

by OSCARHDOCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa the nicest.
Oct 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your business! We appreciate your kind words and look forward to your next visit!

September 29, 2022

Good company, good people, good services. This is what we get always from Pearson Nissan of Ocala. I would recommend it to everyone I know. Keep up the good work. Oh I forgot we never wait t More

by FRONTIRRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Sep 30, 2022 -

Pearson Nissan Of Ocala responded

Your kind feedback has made our day and we're grateful that you took the time to leave us your review! We look forward to continuing to provide a comfy and well-stocked waiting area for your next appointment! Thank you! - Pearson Nissan of Ocala

September 29, 2022

My advisor Isaac was awesome. They had to order a part said it might take a week but only took a day. Isaac kept me informed on the cars progress. Thank you Isaac! More

by SSADLER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to review your recent visit with the Pearson Nissan of Ocala team! We're happy to hear Isaac provided you with an excellent experience and we hope we can be of service again in the future. Take care!

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