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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,554 Reviews
Call Service Center (352) 622-4111

3,554 Reviews of Pearson Nissan Of Ocala - Service Center

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January 27, 2024

Great service Isaac Velazquez is always helpful and have a great customer service to everyone. More

by Suga2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

Helpful
January 26, 2024

I been buying cars for years and I have to say it's been the best buying and service department.christina has made my services dates very smooth.she knows her job very well. More

by glanz6718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Glanz! we're delighted to know that you've had a great experience with our service department at Pearson Nissan of Ocala. Christina and the rest of our team are always here to make your visits as smooth as possible! Safe travels!

Helpful
January 26, 2024

Isaac was new service rep for us. He was very pleasant & efficient. Service, as expected, top notch. More

by KATHISCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Kathi, it's great to know that Isaac provided you with efficient and pleasant service at Pearson Nissan of Ocala. We're glad your experience was top-notch! Safe travels!

Helpful
January 25, 2024

Isaac is awesome and he tries to help you as best as he can highly recommend it More

by PITO.L45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the five-star review and kind words about Isaac from our service team at Pearson Nissan of Ocala! We'll see you next time!

Helpful
January 25, 2024

Pearson Nissan has always provided excellent customer service to our family. We have been very happy with their staff! More

by MLROOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Pearson Nissan Of Ocala responded

Hi! We're so glad to know that you and your family have consistently received excellent service from our team at Pearson Nissan of Ocala. Thank you for the positive feedback!

Helpful
January 25, 2024

Customer service was great. They do great reliable work. I’m not overly excited about the increase on prices though. More

by ANDREWPARRISH1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Andrew! We appreciate your feedback and are glad to know you find our service reliable at Pearson Nissan of Ocala. We understand concerns about pricing - please feel free to reach out if you have any questions or need further assistance!

Helpful
January 22, 2024

Everyone I came in contact with was very pleasant. Waiting area andCoffee bar was very nice. More

by PGIORDANO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

Helpful
January 21, 2024

Sales and parts departments seem to be great. As for service they are very slow. The last two trips have been a minimum of hours. Not an hour, but hours for basic service. I understand longer tim More

by MCATER1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Pearson Nissan Of Ocala responded

We appreciate your feedback and understand that waiting can be frustrating. Our team is always working to improve our service times while maintaining the quality you expect from us. Thank you for bringing this to our attention, we'll make sure it's addressed! - Pearson Nissan of Ocala

Helpful
January 21, 2024

Excellent customer service and excellent job with the service of my vehicle. I will definitely keep coming back! More

by VICTORIA0479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to know you had an excellent experience with our team at Pearson Nissan of Ocala! We look forward to continuing to provide top-notch service for your vehicle. Thanks for the review and see you next time!

Helpful
January 18, 2024

Perfect as always. The manager even came over to help with one small issue and solved my problem. More

by bhart4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Pearson Nissan Of Ocala responded

Thank you so much for your kind words! We're delighted to hear that our manager was able to assist you and resolve your issue. At Pearson Nissan of Ocala, we strive to provide excellent customer service, and it's always rewarding to know when we've met or exceeded our customers' expectations.

Helpful
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