Vanessa Dean
Vanessa Dean at Pearson Nissan Of Ocala
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Vanessa Dean

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
91 Reviews
4.7

91 Reviews

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91 Reviews of Vanessa Dean

April 26, 2024

Dealership Rating
Employee Rating

I have been a client of Pearson Nissan of Ocala since 2006. I have always been treated with respect and professionalism. I have purchased many SUV's with Pearson Nissan of Ocala. The service department i More

by LAMBDJ214
Service Price Transparency
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Recommend Dealer
Yes

April 15, 2024

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Vanessa is the best Service Writer we've had since buying from Nissan! Service is always top notch! More

by PTERRELL2269
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 16, 2024

Pearson Nissan Of Ocala responded

Hi P Terrell! Thank you for leaving us this five-star review and the kind words about Vanessa from our service team at Pearson Nissan of Ocala! We'll see you next time!

April 07, 2024

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Great service from start to finish keep up with everything they were working on and keep me informed about what needs improvement More

by POORAN.RAMPERSAD
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Recommend Dealer
Yes
Apr 08, 2024

Pearson Nissan Of Ocala responded

We're glad to know you appreciated our service at Pearson Nissan of Ocala! Keeping customers informed is a top priority for us. Thanks for the positive feedback and we look forward to serving you again in the future! - Pearson Nissan of Ocala

April 07, 2024

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Excellent service as always. Vanessa a real asset. Everyone knows their job, all questions answered. More

by JANDRHO81
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Pearson Nissan Of Ocala responded

Thank you for your loyalty and shoutout to Vanessa at Pearson Nissan of Ocala! We look forward to serving you again in the future. Safe travels!

March 29, 2024

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Did not wash truck. .and did not fill wiper fluid.. my light stays on.. and price went up by $30.. so pay more.. for less.. More

by BRITTAFOSTER
Service Price Transparency
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Recommend Dealer
No
Apr 05, 2024

Pearson Nissan Of Ocala responded

Britta, I'm sorry to see that your recent visit didn't meet expectations. It's important to us that every customer leaves satisfied and it seems we fell short this time around. We'd like the opportunity to make things right - please reach out so we can discuss further how best we can assist you with these issues. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

March 18, 2024

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Vanessa was really good I find prices to be more than I like to pay More

by MARGE184
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Recommend Dealer
Yes
Mar 18, 2024

Pearson Nissan Of Ocala responded

Thank you for the review & feedback. We hope you won't hesitate to reach out if Vanessa & the team can be of service again in the future! - Pearson Nissan of Ocala

March 15, 2024

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Our service Rep. Vanessa was awesome in meeting our service needs. She was very diligent in keeping our vehicle in great running order. The dealership is great and More

by MC2018FOREVER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Pearson Nissan Of Ocala responded

Hi! We're so glad to know that Vanessa and our team at Pearson Nissan of Ocala have been able to meet your service needs! It's always a pleasure keeping your Nissan Rogue in top shape. Thanks for choosing us as your go-to dealership, we appreciate the support!

Mar 18, 2024

MC2018FOREVER responded

Always a pleasure to give a business and their employees respect along with admiration for a well done job!

March 13, 2024

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Vanessa was very knowledgeable and helpful! Has passion for what she does. I was very pleased with my service More

by CBURANDT2JS
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2024

Pearson Nissan Of Ocala responded

We're so glad to know that Vanessa's knowledge and passion made a positive impact on your experience at Pearson Nissan of Ocala. Thanks for the great review!

March 10, 2024

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Employee Rating

Vanessa Dean is exceptional with everything, Service , attention to detail, trust worthy. She has given us peace of mind every time I service my vehicle. What a wonderful asset to the Nissan Dealership to More

by ANGEL_ARROYO
Recommend Dealer
No
Mar 11, 2024

Pearson Nissan Of Ocala responded

Angel, it's great to see your positive feedback about Vanessa. We're glad that her exceptional service and attention to detail have given you peace of mind during each visit. If there are any other ways we can improve or earn your five-star rating in the future, please don't hesitate to reach out. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

March 08, 2024

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Employee Rating

Very friendly and clean but extremely expensive. I like using the dealership but can't justify a $123 oil change and tire rotation. More

by KLPLATT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Pearson Nissan Of Ocala responded

Thank you for the review. We strive to provide excellent service at a competitive rate. Your feedback is appreciated and will be taken into consideration as we work to continually improve the experiences our customers have with us. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

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