Pearson Nissan Of Ocala - Service Center

My salesperson, Nate Diaz was wonderful and did so much to get me into the 2024 Kicks. I’ve been a customer since 2022. to get me into the 2024 Kicks. I’ve been a customer since 2022. More

I have an almost new “22” Nissan that I took in for service and was bill $600.00 in repair. How could a 22 year vehicle required that much repair cost.? service and was bill $600.00 in repair. How could a 22 year vehicle required that much repair cost.? More

Dealership is very clean and full of friendly helpful people. they will go out of their way to assist you. people. they will go out of their way to assist you. More

I love having Cristina as my advisor! I feel that she is very trustworthy and not trying to take advantage of me when I come in to have my car serviced! She is always very friendly and sh I feel that she is very trustworthy and not trying to take advantage of me when I come in to have my car serviced! She is always very friendly and she’s not rushing to get me out of her office. Pearson has a tremendous employee in Cristina. Please do all you can to retain her. More

I called Sam in the Service Department about having my vehicle looked at . She told me that she had to look into my warranty policy and would call me back in 15 minutes. I never heard from her the rest of vehicle looked at . She told me that she had to look into my warranty policy and would call me back in 15 minutes. I never heard from her the rest of the day. I called back the next morning and she told me that she had gotten busy the day before and it slipped her mind to call me back. Her exact words. I took my car to Nissan in Gainsville and they got me right in. I will not be using or referring anyone to this service department. More

Had a wheel locks installed , when I went to the vehicle I asked the rep where was the key she had no knowledge. So she went to ask the service person by then I found it myself and it was in the glove comp I asked the rep where was the key she had no knowledge. So she went to ask the service person by then I found it myself and it was in the glove compartment. I thought it should have been presented to me when she greeted me as I was getting my car. I've been here in the past .I felt the staff were more knowledgeable , the staff is young and not to in tune. More

I took our Rouge in for its oil change, tire rotation and inspection. They did the oil change and inspection, but not the tire rotation. The service was quick, for us not having an appointment. inspection. They did the oil change and inspection, but not the tire rotation. The service was quick, for us not having an appointment. More

Always get good service employees are always friendly and helpful in scheduling my appointment in the 8 years I have been going there i have nothing bad to say helpful in scheduling my appointment in the 8 years I have been going there i have nothing bad to say More

My car was scheduled for recall work. When I got there, there was no mechanic who could do the work. I had to reschedule and come back another day. I should have been notified before I When I got there, there was no mechanic who could do the work. I had to reschedule and come back another day. I should have been notified before I made the trip. Christina was nice about it More

Mr. Velazquez is a gentleman. He knows his job very well and understands the importance of people needs. I was very impressed how quickly and efficiently the work was done. and understands the importance of people needs. I was very impressed how quickly and efficiently the work was done. More