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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,923 Reviews

3,923 Reviews of Pearson Nissan Of Ocala - Service Center

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May 24, 2022

Frendly helpful people that really care about you. Very nice waiting area. Would be nice if they had more than water and coffee. More

by GMCMANUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Pearson Nissan Of Ocala responded

We appreciate the honest feedback and hope to see you again next time! Thank you! - Pearson Nissan of Ocala

May 26, 2022 -

GMCMANUS1 responded

Great people

May 24, 2022

Place was clean workers were friendly and polite I was an hour early and they put me in no problem I have always been treated well and with respect thank you More

by JANETDREHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your continued support of the Pearson Nissan of Ocala team! We're grateful for your business and look forward to seeing you at your next visit!

May 23, 2022

i HAD AN APPOINTMENT WITH ANOTHER GUY BUT ISAAC VELAZQUEZ STEEPPED RIGHT IN, GOT ON THE COMPUTER SO MY CAR COULD GET SERVICE. More

by MONIQUEENGLISH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your experience! We're so glad Isaac was able to assist you and we look forward to seeing you next time here at Pearson Nissan of Ocala!

May 23, 2022

Dealership very well run - got appointment Immediately and service was quick. Car was returned to me clean & in great running order - this is my service shop! More

by 7316GRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A gal called me a day or two later to make sure everything was OK. She was very sweet!
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your kind review! We're honored to have you as an awesome customer! See you next time at Pearson Nissan of Ocala!

May 23, 2022

From sales to service everyone is so friendly and I like the follow up call.keep up the good work. More

by STEVEDECIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you so much for the kind review of our team! Your business is much appreciated by all of us here at Pearson Nissan of Ocala and we look forward to seeing you next time!

May 23, 2022

Professionalism displayed. Ease in doing business. Comfortable surroundings. No pressure sales staff. Greeters take the extra step. Service advisor always keep customer informe More

by DJBAMCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your experience working with our team at Pearson Nissan of Ocala! We appreciate your kind review!

May 23, 2022

Best dealership staff is friendly and helpful. I recommend pearson to all my friend great job More

by RICHARDS.MIDKIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review! Thank you for recommending our team at Pearson Nissan of Ocala!

May 22, 2022

Not happy with results of service Did not resolved the problem I came in with. More

by Lynn52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack McQuaig
May 22, 2022 -

Lynn52 responded

Ok

May 23, 2022 -

Pearson Nissan Of Ocala responded

Hi Lynn, I'm sorry our technicians were not able to resolve your issues. If you wish to discuss how our team can further assist, please reach out at your earliest convenience. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com,

May 23, 2022 -

Lynn52 responded

Hannah, as Customer relations manager what would you do for me to resolve this issue

May 21, 2022

The people there are nice but it’s way way way overly priced.. Just for a diagnostics cost me $157. And then the fact that they tell you you should have factory parts after replacing something brand new More

by SARAHP74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Venessa
May 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this feedback - I will make sure it gets passed along to the team for further consideration. If you have any additional questions or concerns, please don't hesitate to reach out directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 21, 2022

Veronica was AMAZING! I highly recommend her! Not only was she professional but she understood what the car was doing and when the extended warranty was giving her issues, More

by MBARCHUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
May 25, 2022 -

Pearson Nissan Of Ocala responded

We're so happy that Veronica provided the level of care we strive for and earned five stars! We hope that you continue enjoying your vehicle and come back to see us if you need anything else! Thank you! - Pearson Nissan of Ocala

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