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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,923 Reviews

3,923 Reviews of Pearson Nissan Of Ocala - Service Center

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May 04, 2022

The service was good and courteous . My experience was a pleasant one and fast. Anazia More

by ruanaz319
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your high rating! See you next time!

May 04, 2022

My service was excellent a service rider has always taken good care of us see you again or next oil change thank you Pearson Nissan More

by Davidmcquaig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Pearson Nissan Of Ocala responded

It was our pleasure to serve you! Thanks for the wonderful feedback and we'll see you next time here at Pearson Nissan of Ocala!

May 02, 2022

Have never dealt with a dealership that did not wash or clean the car after servicing. Trunk lid had greasy hand prints. We left them a clean car and we received a dirty back. After spending close to $2 More

by estinnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa
May 03, 2022 -

Pearson Nissan Of Ocala responded

Hello - I'm sorry to learn about your experience and understand your frustration. We never want our customers feeling this way and would like the opportunity to discuss this situation with you further. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

May 01, 2022

Excellent sale and support staff. New streamlined process speeds up the buying experience. I was tied by time and impressed by the diligence to meet my needs. Thanks More

by LUZ.M.SANTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Jim Spaulding, Hannah Cadle
May 03, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback about your recent visit here at Pearson Nissan of Ocala! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 30, 2022

They are professional and friendly. They let you know what work needs to be done in advance. More

by CYNTHIA.BLADES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review, Cynthia! We look forward to seeing you next time here at Pearson Nissan of Ocala!

April 29, 2022

Great service by Isaac as always, he takes the time to explain the necessity of the services recommended. He goes beyond the standards of customer service! More

by CRISTINA2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share this wonderful feedback with us! We're happy to hear that Isaac always takes such excellent care of you and we'll be sure to pass along these kind comments to him. Your business is greatly appreciated by all of us here at Pearson Nissan of Ocala and we look forward to seeing you at your next visit!

April 29, 2022

The dealership has friendly and accommodating representatives and keeps you informed inn a timely manner. My service Rep Isaac Velasquez was PHENOMENAL! He went above and beyond to see that I was More

by REALTORLISAHERRERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review! We're happy to hear that Isaac provided you with excellent service and we'll be sure to share these kind comments with him & the rest of the team. Your business is greatly appreciated by all of us here at Pearson Nissan of Ocala and we look forward to seeing you at your next visit!

April 29, 2022

It was excellent thanks to George St John and the parts department for correcting an oversite. More

by KENDAUBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We're happy to hear George & the team were able to sort everything out and we hope to see you again next time here at Pearson Nissan of Ocala!

April 28, 2022

Great group of people from the person that greets you to the cashier. Vanessa excelled at her job as advisor. Thanks to Jimmy for getting the job done quickly. More

by MISSDE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Pearson Nissan Of Ocala responded

Vanessa and Jimmy appreciate the kind words! We're glad you enjoy coming to Pearson Nissan of Ocala! Thank you!

April 27, 2022

Zach was amazing friendly as well as courteous. My services were provided in a timely professional manner. More

by LIDAJAZZY2334
Recommend Dealer
Yes
Employees Worked With
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach the young man as you pull in. You have a strong team of employees. car serv
Apr 27, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review - Zach & the team will be so happy to hear it! We appreciate you visiting us here at Pearson Nissan of Ocala and hope to see you again next time!

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