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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,925 Reviews

3,925 Reviews of Pearson Nissan Of Ocala - Service Center

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February 28, 2022

Okay on time. Safety concern. Checking everything overall. Give advice on repairs that are needed. I was shocked that there was a credit repair program. More

by LAJAX5911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
Feb 28, 2022 -

Pearson Nissan Of Ocala responded

We appreciate you coming to us for your service needs and for taking the time to review us. If you have any questions about your experience or our services, please don't hesitate to contact us. Thanks for choosing Pearson Nissan of Ocala!

February 28, 2022

I was very impressed with the professionalism and courtesy extended to me. Zach kept me abreast of everything and recommended services which I definitely needed. He saved me the expense of replacing More

by OWEN VALENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We appreciate you trusting the Pearson Nissan of Ocala team with your Rogue and are happy to hear that Zach was so helpful to you during your visit. Thanks again for the review and please don't hesitate to reach out if we can be of service again in the future!

February 27, 2022

I think the service was very good. The waiting time is is challenging at times but I liked my service agent! More

by CINDI.C.IRWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Pearson Nissan of Ocala!

February 27, 2022

Hunter did a great job with the repair work on the bumper and paint work. More

by BRENDADOUGLAS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 01, 2022 -

Pearson Nissan Of Ocala responded

We appreciate the honest feedback, Brenda! We're glad Hunter made this a five-star experience! - Pearson Nissan of Ocala

February 26, 2022

Love to visit dealer staff is very attend Had a very good experience I encourage to visit Pearson Nissan! More

by KASSYM8257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for being a Pearson Nissan of Ocala customer! We appreciate your support and look forward to seeing you next time!

February 26, 2022

The Serviceman and his manager got in arguement with me and stated I was stupid woman because I I told him I didn't like how my car was running after they changed the oil. Before being service it ran very More

by Silveeah55@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Pearson Nissan Of Ocala responded

Hello, I have read your review, and am concerned to see your comments from your recent service visit. I would like to understand what happened and apologize directly. Please contact me at your earliest convenience. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

February 25, 2022

Always superb service from Isaac! He always goes with above and beyond to meet the needs of the customer. More

by CHRISY718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review - we can't wait to share it with Isaac! Your business is greatly appreciated by the entire team here at Pearson Nissan of Ocala and we look forward to seeing you next time!

February 25, 2022

I always wait for my car being serviced. the atmosphere is welcoming and comfortable. the service is professional and efficient - a great experience. Thank you ! More

by MZITNICK2018@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
St. john, george
Feb 25, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your 5-star experience! We look forward to seeing you next time!

February 25, 2022

Still having issues with my brakes and wish I had asked for my old brake pads for assurance More

by Rebecca9285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Mar 11, 2022 -

Pearson Nissan Of Ocala responded

Rebecca, we are concerned to hear that you're still experiencing troubles. We would be eager to speak with you about your experience and try to make things right. Please consider reaching out to me. Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

February 25, 2022

Was made to feel comfortable the moment I walked in, everyone was awesome, great job. More

by MICHAEL.SWEET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Pearson Nissan Of Ocala responded

Thank you for visiting us here at Pearson Nissan of Ocala! We appreciate your wonderful review and hope we have the opportunity to serve you again in the future!

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