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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,562 Reviews
Call Service Center (352) 622-4111

3,562 Reviews of Pearson Nissan Of Ocala - Service Center

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June 07, 2024

Vanessa was excellent to deal with - very professional and informative and gave a great explanation of work performed and recommendations More

by ASILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear Vanessa provided excellent service at Pearson Nissan of Ocala. We appreciate your support and look forward to assisting you again in the future!

Helpful
June 06, 2024

This was my first time at the dealership and I was very impressed with the friendliness and the attention to detail. They even washed my car, which was unexpected and appreciated. The service time was not More

by BLONDBRITBABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Pearson Nissan Of Ocala responded

Thank you for sharing your first experience with us at Pearson Nissan of Ocala! We're glad to hear our team's friendliness and attention to detail left a positive impression. We appreciate the feedback and look forward to serving you again!

Helpful
June 04, 2024

Service was great and met all expectations, but three hours was too long for an oil change. More

by JAMCDERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Pearson Nissan Of Ocala responded

We appreciate your feedback and understand your frustration. Your patience is valuable to us and we hope to earn that fifth star next time. Please don't hesitate to reach out if there's anything you need. Thank you!

Helpful
June 03, 2024

I provide feed back on another survey you would not honor tire rotation on set of 4 tires at Stadium Nissan in Tampa More

by RIGLESIAS604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 03, 2024

Es un exelente servicio nos alluda con todo lo q necesitamos y nos resuelve cualquier duda y problema !!!!muy amable y atenta la cenora Cristina !!! More

by LILIA-28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Pearson Nissan Of Ocala responded

Lilia, nos alegra saber que Cristina y el equipo de Pearson Nissan of Ocala te brindaron un excelente servicio. ¡Gracias por compartir tu experiencia!

Helpful
June 03, 2024

Great customer service. Isaac was very informative. He tried to help me hook up my android phone. More

by JOHNNADONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Pearson Nissan Of Ocala responded

Thank you for the review! We hope you won't hesitate to reach out if Isaac & the team can be of service again in the future! - Pearson Nissan of Ocala

Helpful
June 03, 2024

Christina in the service department is so personable and always remembers me. My car was serviced quickly. Thank you Pearson Nissan for always taking care of me and my Rogue. More

by Brienababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that Christina and the Pearson Nissan of Ocala team provided such personable service! Thanks for trusting us with your Rogue.

Helpful
June 03, 2024

They give excellent service. Isaac took great care of me and informed me about everything from the parts too the price. He does all he can to help you get what you want done. More

by JOSE01052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Pearson Nissan Of Ocala responded

We're delighted to hear that Isaac provided excellent service and kept you well-informed at Pearson Nissan of Ocala. Thanks for sharing your positive experience!

Helpful
June 01, 2024

Great service from start to finish. In by 730 out by 830. Appreciate the service. More

by BCOLEMAN34465
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 03, 2024 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

Helpful
May 30, 2024

Samantha my advisor was very good. Everything went well and my car was completed in the time she said. More

by JENLAWSON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Pearson Nissan Of Ocala responded

Jen, we're glad to hear Samantha provided excellent service and that everything went smoothly at Pearson Nissan of Ocala. Thanks for sharing your experience!

Helpful
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