Pearson Nissan Of Ocala - Service Center

Outstanding in customer service. Very professional. Attention to detail from beginning to end of service call. Great follow through. Every area rated a five star. Attention to detail from beginning to end of service call. Great follow through. Every area rated a five star. More

Great I hate having to add a minimum 25 word review. The stars should be good enough a a a a a a a. A stars should be good enough a a a a a a a. A More

Friendly and knowledgeable service department. Purchased my 2018 Murano there and will continue to have routine service done. I always refer friends who may be looking for a new vehicle. my 2018 Murano there and will continue to have routine service done. I always refer friends who may be looking for a new vehicle. More

Wow! Brian Purdy was the man!!! We recently purchased a 2018 Rogue Sport S-V and now had questions about how the vehicle was running... Brian's professionalism and service was amazing. I felt like I wa 2018 Rogue Sport S-V and now had questions about how the vehicle was running... Brian's professionalism and service was amazing. I felt like I was at the dr's office, but even better!!! LOL. He was extremely knowledgeable and eased our minds about how the car's mechanics worked. My husband and I, being "seniors" have always owned "basic mechanics" vehicles. After purchasing this, for a short time we felt like we were driving in a "spaceship" until we figured things out..."thank God for Youtube!"... lol. We never felt put down because of lack of knowledge. He always respected our thoughts and treated us like family! Thank you Brian for making us feel like home! You're the best!!! More

We had an oil leak after getting an oil change and Brian Purdy had us bring it right back for them to check it out. He was very professional and accommodating. They found the source of the leak and also no Purdy had us bring it right back for them to check it out. He was very professional and accommodating. They found the source of the leak and also noticed some other issues. We felt comfortable with what he suggested we do and had the work done that same day. He is an asset to your dealership. More

The staff is always friendly and accommodating. They are quick to answer any questions I have and they clearly explain what was done to my truck quick to answer any questions I have and they clearly explain what was done to my truck More

A trully top experience. Easy in easy out, done right the first time. Mr. Purdy was very friendly, professional, answered questions in language I understood, and was genuine in his putting the customer the first time. Mr. Purdy was very friendly, professional, answered questions in language I understood, and was genuine in his putting the customer first. One thing I would point out which maybe planned on the dealerships sales philosophy, but having been in sales, it may be important. I looked at models in the showroom and on the lot, Ipassed and acknowledged several sales people, no one approached me about buying a vehicle. Just for your info. More

Outstanding customer experience. The entire staff was attentive and customer focused, my service advisor (Brian Purdy) in particular. Pearson absolutely has our business. Hats off to Pearson who takes c attentive and customer focused, my service advisor (Brian Purdy) in particular. Pearson absolutely has our business. Hats off to Pearson who takes care of their customers from Sales to Service. More

My apointment was at 3:30, I got there early, no problem they were on time with apointments so I walked down to Hobby Lobby . The gentlemen that helped me took my cell phone number, I watched him write it they were on time with apointments so I walked down to Hobby Lobby . The gentlemen that helped me took my cell phone number, I watched him write it down, to call if they needed to. I walked back from Hobby Lobby checked my phone several times for messages, none. I sat in lobby for almost two hrs, employees are leaving to go home, I am still there, they called home to ask my husband where I was, he told them I am at the dealership. Finally someone came over and asked my name, surprise its me, I have been sitting here for almost 2 hrs. They had parked my car and had been told I had left. Yes, I did leave for half an hr starting around 3. More

They were very kind courteous seems very knowledgeable about their products and service I was happy to be there great experience think you need salt once again emailed it. about their products and service I was happy to be there great experience think you need salt once again emailed it. More