Pearson Nissan Of Ocala - Service Center

I am a very long term customer to the service dept and once again the team has provided Excellent service!!! I highly commend Jimmy Morejon Jr for his outstanding service, integrity, honesty and for promp once again the team has provided Excellent service!!! I highly commend Jimmy Morejon Jr for his outstanding service, integrity, honesty and for promptly responding to my untimely service needs. More

5 stars on all sevice Best service ever! Was greeted promptly. Met with service adviser, explained problem with vehicle easily. Immediately sent vehicle to technician and Best service ever! Was greeted promptly. Met with service adviser, explained problem with vehicle easily. Immediately sent vehicle to technician and was completed quickly, while I waited in customer lounge which was great. More

Overall I’m pleased with the work. Disappointed that they didn’t fix my back up camera as asked. Requested oil change, recall work and my back up camera has lines in it on the screen every now and again. didn’t fix my back up camera as asked. Requested oil change, recall work and my back up camera has lines in it on the screen every now and again. Dealer said they couldn’t reproduce the issue and wouldn’t fix it even though I have what it is doing on video. More

Most customer friendly dealer ever Pearson Nissan is the most customer friendly car dealer I have ever had the pleasure to work with. Isaac is the best. He always seems to look out fo Pearson Nissan is the most customer friendly car dealer I have ever had the pleasure to work with. Isaac is the best. He always seems to look out for me and makes sure I understand what is happening with my vehicle. He never tries to up sell me he is just honest and straightforward. I drive an hour to go to Pearson even though I have another Nissan dealer 10 minutes from my house. More

Always GREAT service. Can't say enough about Pearson Nissan. Great facility with great employees. Service is wonderful and never any pressure. I am a Chevy person, but n Can't say enough about Pearson Nissan. Great facility with great employees. Service is wonderful and never any pressure. I am a Chevy person, but now i'm so impressed with Nissan and the value. More

Oil and Filter Change Although the waiting area is very comfortable, waiting two hours was too long for just an oil and filter change. We had a 1 pm appointment and did not Although the waiting area is very comfortable, waiting two hours was too long for just an oil and filter change. We had a 1 pm appointment and did not leave until 3 pm. The service staff was courteous. More

Oil Change and Recall Normally I dread bringing my car in for oil change. In the past, it took too long, plus I was always asked if they could service something else. Thi Normally I dread bringing my car in for oil change. In the past, it took too long, plus I was always asked if they could service something else. This time I took car in for a recall item and an oil change. I was out in hour and 15 minutes. I passed on the wash because that usually adds quite a bit to wait. Thanks Zach McQuaig! More

Nice, helpful, and a great job done. A comfortable waiting area. I have used them for years. I have always been pleased with my service at Ocala Nissan. waiting area. I have used them for years. I have always been pleased with my service at Ocala Nissan. More

2hrs turned into over 4hrs George was friendly and honest. I continue to have my 2017 Nissan Titan serviced here for this reason. The only concern is the fact that I made an a George was friendly and honest. I continue to have my 2017 Nissan Titan serviced here for this reason. The only concern is the fact that I made an appointment, was told 2hr wait, and it turned into 4hrs. I even paid premium for 4 brand new tires. My only guess is that they either need more techs on Saturdays or refuse to take folks w/out appointments. Again, service is friendly and honest. Just slow. Truck wash didn't remove bugs from front. More

excellent experience Service was done in a timely manner. Cost was resonable. Staff was friendly and efficient. Waiting area was comfortable. Would highly recomend. This d Service was done in a timely manner. Cost was resonable. Staff was friendly and efficient. Waiting area was comfortable. Would highly recomend. This dealership for service. More