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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,921 Reviews

3,921 Reviews of Pearson Nissan Of Ocala - Service Center

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November 09, 2019

Greatest Good service in short period time, car out more clean that you bring, good beverages, snack I’m recommend the dealer, the staff is great too! More

by PRLLORENS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

SERVICE FOR MY TITAN TRUCK ALWAYS PLEASED WITH MY SERVICE. JIMMY TAKES GREAT CARE OF ME AND ANSWERS ANY QUESTIONS I MAY HAVE. PRICES SEEM FAIR. I LOVE THAT THE TRUCK GETS WAS More

by EVERETT155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Poor customer service! Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for y More

by CURTIS1985HOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfred "Al Jay" Icalla
November 08, 2019

Isaac always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickl More

by TJAKSETIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

oil change usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but More

by JBAXTER1948
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Recall Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. More

by BOBBREDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Nice & easy My wife, my mother & I get our vehicle serviced there for years. Friendly folks & helpfull. Conveniently located as well. If little longer than normal More

by GINGER-ODIE
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred "Al Jay" Icalla
November 07, 2019

Recall They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it t More

by JLIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
November 07, 2019

second times a charm I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the More

by CMASKELL_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
November 07, 2019

Quick service The Malfunction Indicator Light was showing a problem existed. Took it to Ocala Pearson Nissan and they quickly had it repaired. Friendly and knowledg More

by JNBEVANS101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred "Al Jay" Icalla
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