3,921 Reviews of Pearson Nissan Of Ocala - Service Center
Greatest Good service in short period time, car out more clean that you bring, good beverages, snack I’m recommend the dealer, the staff is great too! Good service in short period time, car out more clean that you bring, good beverages, snack I’m recommend the dealer, the staff is great too! More
SERVICE FOR MY TITAN TRUCK ALWAYS PLEASED WITH MY SERVICE. JIMMY TAKES GREAT CARE OF ME AND ANSWERS ANY QUESTIONS I MAY HAVE. PRICES SEEM FAIR. I LOVE THAT THE TRUCK GETS WAS ALWAYS PLEASED WITH MY SERVICE. JIMMY TAKES GREAT CARE OF ME AND ANSWERS ANY QUESTIONS I MAY HAVE. PRICES SEEM FAIR. I LOVE THAT THE TRUCK GETS WASHED AND VACUUMED UPON RETURN. ALL IN ALL - GREAT More
Poor customer service! Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for y Some of your customer service agents should not be working for Nissan. Please make necessary changes, or trainings to your current staff. Thanks for your concern. More
Isaac always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickl always does an excellent job when we come in for service. He pays attention to our problems and follows through on the work and gets us out as quickly as possible. More
oil change usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but usually I give a five star rating. This time, I arrived early for a 10am appointment. Usually I am directed to someone in the service department, but this time I was asked to go directly to the waiting area. At 10:30, noone had contacted me so I went looking for someone to help me. Apparently, I got lost in the shuffle. More
Recall Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. for computers available?? My time is worth something as well as yours! More
Nice & easy My wife, my mother & I get our vehicle serviced there for years. Friendly folks & helpfull. Conveniently located as well. If little longer than normal My wife, my mother & I get our vehicle serviced there for years. Friendly folks & helpfull. Conveniently located as well. If little longer than normal they have a shuttle as well. More
Recall They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it t They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it took. More
second times a charm I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the oil change done no problem but got all the way back home to realize that the heat shield was the same as when I left the car. This obviously made me have to return again today. While there was no charge today it was the inconvenience. Also, I looked at the new Rogue's on your lot and was disappointed to find water bottles left in them. I think that doesn't show much respect for the potential buyer. In your showroom there was a sign beside a vehicle that was for a Nissan Kick but that wasn't the vehicle represented. So disappointed. More
Quick service The Malfunction Indicator Light was showing a problem existed. Took it to Ocala Pearson Nissan and they quickly had it repaired. Friendly and knowledg The Malfunction Indicator Light was showing a problem existed. Took it to Ocala Pearson Nissan and they quickly had it repaired. Friendly and knowledgeable service techs. More