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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,924 Reviews

3,924 Reviews of Pearson Nissan Of Ocala - Service Center

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November 17, 2023

My 1st visit with this company was Excellent I will most definitely go back I give them a 10 More

by THREATSBARBARA02
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Pearson Nissan Of Ocala responded

Thanks for giving our Pearson Nissan of Ocala team the opportunity to earn your business! We look forward to serving you again next time!

November 13, 2023

service manager vanessa. thank you for excellent service upon arrival and after car maintenance..appreciate positive attitude More

by PT.TROCCOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service manager
Nov 14, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know that Vanessa provided excellent service during your visit at Pearson Nissan of Ocala. We appreciate the positive feedback and look forward to serving you again in the future!

November 12, 2023

Excellent Service with Isaac my car always leaves better than how it went in ty More

by CDCUNIVERSAL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

November 08, 2023

EVERYONE IS GREAT very fast service. friendly very helpful. will return for service and warranty work More

by DGSI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great experience with our team at Pearson Nissan of Ocala! We look forward to assisting you again in the future. Safe travels until then!

November 08, 2023

Was impressed that I was able to do oil change as soon as I called in. More

by DANDARBY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Carlton
Nov 09, 2023 -

Pearson Nissan Of Ocala responded

We really appreciate you taking the time to leave Pearson Nissan of Ocala this awesome review, thank you!

November 07, 2023

I always experience very quick and professional service. The dealership is always very clean and welcoming. More

by Fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Pearson Nissan Of Ocala responded

Fabian, we're glad to know you've consistently had quick and professional service at Pearson Nissan of Ocala. Thanks for noticing our clean dealership too!

November 07, 2023

She so nice, so patient and diligent! I worked with her over the course of several months and she always took her time explaining everything there was to know about my car ( I’m not a hug More

by JALISIAWRIGHT95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Nov 08, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that our team was able to provide you with the detailed and patient service you needed at Pearson Nissan of Ocala. It's great hearing how much she helped make your car buying experience a positive one! Thanks for sharing this review, we appreciate it!

November 07, 2023

Helped to diagnose the problem and explained what we will do to fix it and how much it would cost. More

by FLORIDACHRISTIANGROUP
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Pearson Nissan Of Ocala responded

Thanks for sharing your experience! We're so glad our Pearson Nissan of Ocala team could assist you. Please don't hesitate to reach out if we can be of service again in the future!

November 07, 2023

Isaac Velazquez is a very knowledgeable, courteous Service Advisor. I have purchased 4 vehicles from Pearson Nissan of Ocala and all of them are serviced there with Nissan original parts. More

by rlorie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that Isaac's knowledge and courtesy have made your service visits a positive experience at Pearson Nissan of Ocala. We appreciate the trust you've placed in us for all of your automotive needs and look forward to working with you again next time!

November 06, 2023

I can in knowing what was wrong with my vehicle and the women who helped me talked me into getting it inspected to find out for sure telling me that my vehicle was under warranty but wouldn’t know if my is More

by Bellia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Carlton
Nov 07, 2023 -

Pearson Nissan Of Ocala responded

Bellia, We're sorry to read about your recent experience with us. It sounds like there was some confusion regarding the warranty coverage and we apologize for any miscommunication that may have occurred. We certainly don't want you feeling misled or unhappy with our service. Please reach out directly so we can discuss this further and hopefully restore your confidence in us. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

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