Pearson Nissan Of Ocala - Service Center

I can in knowing what was wrong with my vehicle and the women who helped me talked me into getting it inspected to find out for sure telling me that my vehicle was under warranty but wouldn’t know if my is women who helped me talked me into getting it inspected to find out for sure telling me that my vehicle was under warranty but wouldn’t know if my issue would qualify until I did the $170 inspection. The inspector concluded that indeed knew exactly what was wrong, and that the warranty did not cover it. It only covered things to make the car run. Yet I am also a little confused, because a few months prior I went in since my battery had died I was told the warranty would not cover it, so I ended up paying $400 for a new battery that I am now finding out should’ve been covered because it indeed is what makes the car run. In all honesty I believe the woman who talked me into the inspection knew the warranty wouldn’t cover it and wanted to sell me on what ever she could. Over all not very happy. And most likely will start taking my car somewhere else with it comes to any mechanical issues. More

Nathan got me a great deal on my vehicle. I love my new car. Thanks I love my new car. Thanks More

Jimmy Morejon the service manager took care of my car with the utmost professionalism. I have known Jimmy most of the 17yrs he has been with Pearson Nissan. He has always taken excellent care of my car. with the utmost professionalism. I have known Jimmy most of the 17yrs he has been with Pearson Nissan. He has always taken excellent care of my car. What I don't like is while I am waiting for my car to be worked on the salesmen feel it necessary to bother me to try to sell me a new car. When I am ready to buy I will contact them. More

My service was handled efficiently and professionally. I like all of the staff at the dealership. I like all of the staff at the dealership. More

The service has always been professional but friendly. The facility is clean & neat & the required maintenance has been done in a timely fashion. Isaac is always my choice of service person & I feel comfo The facility is clean & neat & the required maintenance has been done in a timely fashion. Isaac is always my choice of service person & I feel comfortable with his recommendations. The only reason that I gave Pearson a four star rather than five is there’s distrust of dealerships. More

I've been using Pearson for 15 years. Isaac always listens and keeps my car safe and serviced. Isaac always listens and keeps my car safe and serviced. More

My experience was very quick, very professional, and the service advisor was very prompt in calling me to tell me that my auto was ready to pick up service advisor was very prompt in calling me to tell me that my auto was ready to pick up More

Should not try to sell me on a maintenance program my first visit. my vehicle had 17,000 miles on it! I had a set appointment of 930 for an oil change and tire rotation. I believe I walked out at 10:40 m first visit. my vehicle had 17,000 miles on it! I had a set appointment of 930 for an oil change and tire rotation. I believe I walked out at 10:40 maybe 1045. More

When you find outstanding customer service you will look for that particular person always and that’s what Isaac provides, never rude never attitude very pleasant and respectful, I will always look for him. for that particular person always and that’s what Isaac provides, never rude never attitude very pleasant and respectful, I will always look for him. More

Isaac is the BEST! ! He cares about you and listens well! He’s one of the reasons I still go to Pearson Nissan of Ocala! ! He cares about you and listens well! He’s one of the reasons I still go to Pearson Nissan of Ocala! More