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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,923 Reviews

3,923 Reviews of Pearson Nissan Of Ocala - Service Center

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September 25, 2023

I am from Canada so I am not a normal client but they treated me like me like a valued customer! I was very impressed. More

by TERATINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know you felt valued during your visit at Pearson Nissan of Ocala, even though you were far from home. We strive for all our customers to feel this way! Thanks for the positive feedback and we hope to see you again if ever in town!

September 25, 2023

We had a scheduled an appointment and had stated the reason for it. When we reached the dealership, the service advisor gave a wild and unrealistic quote to simply diagnose an issue. The sad part was, w More

by DEVENJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Pearson Nissan Of Ocala responded

It's disappointing to read about your experience. We strive for transparency in all our services and it's disappointing to learn that we fell short during your visit. We understand how frustrating this must be, especially when you have a clear understanding of the issue at hand. Please reach out so we can discuss this further and find an appropriate resolution together. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

September 25, 2023

Great service advisor Venessa and Tech Angel, knowledgeable courteous professional and updated on progress of service More

by VILLARREALFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Sep 26, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Venessa and Angel provided you with excellent service experience at Pearson Nissan of Ocala. Thanks for the shout-out! We'll see you next time. Safe travels!

September 25, 2023

My service contact person, Zach McQuaig was fantastic! He kept me updated often. He was able to work with me and my budget. I am very pleased with the work that was done on my 2010 Nissan Frontier. Th More

by LOVESDISNEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Pearson Nissan Of Ocala responded

We're so glad to know that Zach was able to provide you with a fantastic service experience at Pearson Nissan of Ocala! It's great hearing your 2010 Nissan Frontier is running smoothly. Thanks for the positive feedback!

September 24, 2023

Great service Fast paste Very informative Great price Jimmy is well recommend Will continue to come More

by ACKLEY597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know you had a great experience with us at Pearson Nissan of Ocala! It's wonderful that Jimmy was able to assist you effectively. We look forward to seeing you again in the future!

September 23, 2023

Amazing service highly recommended great customer service i will return when my next service is due More

by Westley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Pearson Nissan Of Ocala responded

Westley, we are grateful for your review. Thank you from all of us at Pearson Nissan of Ocala!

September 22, 2023

Isaac Velazquez deserves a 5-star rating for his exceptional service. Pearson Nissan Of Ocala also earns a solid 5 stars for their professionalism and quality. More

by CADILLACPS40
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Pearson Nissan Of Ocala responded

We're delighted to know that Isaac provided exceptional service and that you had a great experience at Pearson Nissan of Ocala. Thanks for the 5-star review!

September 20, 2023

This is by far the most exceptional customer service I've ever experienced. Outstanding work! Please, continue to excel! More

by Sha2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Hi Sha! We're delighted to know you had such a positive experience with our team at Pearson Nissan of Ocala! Your feedback is greatly appreciated and we'll continue striving for excellence. Thanks for the review!

September 20, 2023

Incredible service has free and lots of fun people are great hope they keep it like it is. More

by Ce1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're happy to hear that you had an incredible service experience at Pearson Nissan of Ocala. We'll see you next time! Have a great ride!

September 18, 2023

He was amazing and very helpful. Answered all my questions and explained everything that needed explanation. More

by SANDY239.SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Pearson Nissan Of Ocala responded

Hey Sandy, thank you for the positive review! We're glad to know you had an amazing experience at Pearson Nissan of Ocala. We'll see you next time! Have a great ride!

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