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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews
Call Service Center (352) 622-4111

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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July 07, 2023

Great customer service, service advisor was very professional and helpful. All work performed was done correctly and in a timely manner. More

by CHELMETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that our service advisor provided professional and helpful customer service. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day! - Pearson Nissan of Ocala

July 07, 2023

Nissan of Ocala is a big rip off they tried to to charge me 78.00 for a pair windshield wiper blades. I was very humiliated. More

by LAWANNASTEVENSDIRECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Lawanna, We regret to hear about your experience. We strive to provide fair and competitive pricing for all of our products and services, so it's disappointing that we left the wrong impression. If you would like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 07, 2023

Excellent customer service although the issue was t resolved. However they did find another vital issue and took care of it. More

by LUCIWISEMAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Pearson Nissan Of Ocala responded

Hi Luci, thank you for taking the time to leave us a review! If there's anything else we can do to assist you, please don't hesitate to reach out. Have a great day! - The Pearson Nissan of Ocala Team

July 06, 2023

Wonderful service. Isaac took care of my car right away, Short waiting time. Very courteous and friendly. More

by MORTIZ003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review, Mortiz! We're glad to hear that Isaac provided you with wonderful service and made sure your car was taken care of promptly. We appreciate your kind words and hope to see you again at Pearson Nissan of Ocala!

July 05, 2023

Zach is the best service advisor I have ever dealt with…. . he is the reason I stay with this Dealer More

by BOB.WITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Pearson Nissan Of Ocala responded

Hi Bob! Thank you so much for your wonderful feedback! We greatly appreciate your kind words about Zach, and we're thrilled to hear that he has provided you with exceptional service at Pearson Nissan of Ocala. Zach is an asset to our team and he will be glad to hear this feedback. We look forward to seeing you again!

July 03, 2023

Everyone was very nice, exhibited hospitality and informative through out the process of waiting for my car to be serviced More

by Lwil64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The was a young lady that I can’t
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Jul 05, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear that our team at Pearson Nissan of Ocala provided excellent service and we hope to see you again in the future!

July 02, 2023

everyone was just greatisaac kept me informed the whole time. and he remembered me from last time i was there. good man More

by JWSLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the kind words! We're glad Isaac provided excellent service and made your visit memorable. We appreciate your support, and we look forward to assisting you again in the future at Pearson Nissan of Ocala! Have a wonderful day!

July 02, 2023

Fast, virtuous service. They were very nice and explained things about my car as well as my coverage. I appreciate them doing this. More

by PURPLHANDZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beck
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Jul 05, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that our team at Pearson Nissan of Ocala provided fast and courteous service. It's always important to us that our customers feel informed about their cars and coverage. Drive safely, and we hope to see you again in the future!

July 02, 2023

Sold the car, so I don’t have to deal with the treatment I received any more. I believe the guys name was Jimmy who said the good thing was he never have to see me again. More

by SFREDERICKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Pearson Nissan Of Ocala responded

I'm sorry to hear about the treatment you received. We never want our customers to feel disrespected or unappreciated. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for bringing this matter to our attention. Best, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 01, 2023

My service rep Brian was friendly, work was done in a reasonable amount of time. Customer service area was comfortable, all in all the recall repair visit was handled very well. More

by TLDAILEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collins
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Jul 03, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that Brian provided friendly service and that your visit went smoothly. Take care and please don't hesitate to reach out if our Pearson Nissan of Ocala team can assist you again in the future!

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