Pedder Chrysler Dodge Ram Jeep of Poway

The team was helpful in finding a solution to our lost key problem and when finished with the programming they cleaned our vehicle at no charge. key problem and when finished with the programming they cleaned our vehicle at no charge. More

Kevin was awesome, he ordered the part I needed, let me know when it came in and handled the appointment booking. My vehicle was in and out in 45mins. Great service and I appreciated the updates as my veh know when it came in and handled the appointment booking. My vehicle was in and out in 45mins. Great service and I appreciated the updates as my vehicle was being serviced. More

Service advisor Kevin Oakley recognized me from a prior recall appointment that was not completed due to hardware issues. He took my appointment from another advisor, expedited the recall repairs, and got recall appointment that was not completed due to hardware issues. He took my appointment from another advisor, expedited the recall repairs, and got me out of the service center quickly. His willingness to go above to correct an earlier frustrating experience will keep me coming back to Pedder. More

The service department was quick to help and got me in and out in no time. Easily the best experience I ever had at a dealership. and out in no time. Easily the best experience I ever had at a dealership. More

Please continue to hire knowledgeable, professional, and friendly advisors, such as Kevin. Kevin ordered the parts I needed, and scheduled my warranty repairs and oil change as soon as the parts arrived. On friendly advisors, such as Kevin. Kevin ordered the parts I needed, and scheduled my warranty repairs and oil change as soon as the parts arrived. On the day of the appointment, Kevin kept me posted on the status of my truck, as I stayed in the area waiting for completed work. This is extremely important to a busy business professional, as myself. Your facility and lounge area was clean. Thank you, i will be a returning customer for my Ram and Jeep services. More

Goty truck fixed in a timely manner, even though it dropped it off without an appointment dropped it off without an appointment More

Excellent service and excellent quality of customer support as always thank you for your service to the customer. support as always thank you for your service to the customer. More

Efficient scheduling and very attentive and knowledgeable staff. All recall updates were completed well ahead of promised time staff. All recall updates were completed well ahead of promised time More

Fast and professional. Best CDJR dealership in town. I would recommend anyone with a Jeep service here. Best CDJR dealership in town. I would recommend anyone with a Jeep service here. More

Kevin was Great! He was friendly and responsive. Unfortunately the rest of the team let him down. I called in ahead of time to request that a front windshield to b He was friendly and responsive. Unfortunately the rest of the team let him down. I called in ahead of time to request that a front windshield to be available to replace a broken one in my jeep. I was told that one would be available but I would have to wait a couple of weeks in order to have a technician available to do the replacement. I made the appointment and drove the vehicle for 2 weeks with a very badly broken windshield. Upon arrival Kevin was able to perform the oil change and tire rotation but you did not have a window available. As you did not have one available I took the vehicle to another provider and had the windshield replaced. More