Pedder Chrysler Dodge Ram Jeep of Poway

This dealership is not honest, they where only nice and helpful when they I wanted to buy a car, through the process they essential where very dishonest though the entire process, and manager even went bac helpful when they I wanted to buy a car, through the process they essential where very dishonest though the entire process, and manager even went back and fourth with me in argument why IM WRONG how I felt upset that charges where not disclosed More

Very courteous service writer nice experience see you soon. Hello hello hello hello requiring 15 words is annoying! Don't mind giving credit for job well done but requiring a minimum number of words mak soon. Hello hello hello hello requiring 15 words is annoying! Don't mind giving credit for job well done but requiring a minimum number of words makes me inclined to forgo response to this query in the future. Have a good day. Thanks for your attention to this matter. More

Sergio was welcoming, intuitive and efficient. I came in for a recall on my Jeep Overland power steering and was walking around the lot looking at new Jeeps. The Purple Willys Was calling me for m I came in for a recall on my Jeep Overland power steering and was walking around the lot looking at new Jeeps. The Purple Willys Was calling me for my daughter’s first ever car. Sergio sold it to me in 2 hours flat! Awesome sales service! His enthusiasm for cars was infectious. He was the perfect sales person for that moment. Couldn’t have believed that was possible but here we are with the perfect car first car for my 18 year old daughter! It’s a Jeep and her favorite color. Thank you Sergio! We’re new car friends. More

Always a great experience getting my vehicle serviced here at Poway.RAM JEEP. Service is quick and my vehicle is always returned back to me clean. here at Poway.RAM JEEP. Service is quick and my vehicle is always returned back to me clean. More

Good Customer service. well informed on the service for my car. I've Been here always. well informed on the service for my car. I've Been here always. More

Not satisfied with the after purchase customer service follow up. Vehicle didn’t had promised features and won’t resolve anything follow up. Vehicle didn’t had promised features and won’t resolve anything More

Good costumer service, but the fact it takes time to check codes and have your car for weeks is frustrating. MOPAR needs to expedite process and/or dealer provide options for loaner car while is service check codes and have your car for weeks is frustrating. MOPAR needs to expedite process and/or dealer provide options for loaner car while is serviced. More

Best car buying experience ever. Quick, easy transaction done all over the phone.would buy from again. Quick, easy transaction done all over the phone.would buy from again. More

Worst service department in the industry. You can be authorized to preform warranty service and then say we don’t honor that warranty type. News flash DEALERSHIPS DONT HAVE BODY SHOPS. It’s a You can be authorized to preform warranty service and then say we don’t honor that warranty type. News flash DEALERSHIPS DONT HAVE BODY SHOPS. It’s always been that way. I know there are a few that do and can afford the manpower and money to do so but to flat out deny warranty reviews because you don’t have a body shop is bad business. You don’t do glass repairs either. You sub those jobs out to a specialist. Pedder is the furthest from customer centric than any place I have ever been too. They work and act in their own best interest. My only advice is be better people and your business will increase. More

Poor diagnostic and repair of my vehicle. Vehicle not fixed after drop off and pick up. Overcharging for unnecessary work. Poor follow up on previous feedback of this issue. Vehicle not fixed after drop off and pick up. Overcharging for unnecessary work. Poor follow up on previous feedback of this issue. More