Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

I am having issues with an outside insurer and Angelo helped out with that. I know he is gone now and I am now working with Izzy, and she has been great. Hopefully be back after I win my case. helped out with that. I know he is gone now and I am now working with Izzy, and she has been great. Hopefully be back after I win my case. More

Had a great experience with having an issue repaired. Had to order and then hold parts for me until I was able to be seen. Made me feel like I was a priority. Offered a rental car, but I didn’t need one. Had to order and then hold parts for me until I was able to be seen. Made me feel like I was a priority. Offered a rental car, but I didn’t need one. Communication was great. Service was quick. More

I needed a recall service to register my car. Multiple other Jeep dealers told me they had no parts and couldn’t help me for months. I called Pedder, and Izzy in service moved things around to ge Multiple other Jeep dealers told me they had no parts and couldn’t help me for months. I called Pedder, and Izzy in service moved things around to get me an appointment the following week and did not have any difficulties sourcing parts. Everyone in that building was nice. Great experience all around. Will be back for service and once I can afford a Rubicon! More

Nice people but service at this location has always been low quality. My vehicle had a clear problem and was not diagnosed. Charge was $225. low quality. My vehicle had a clear problem and was not diagnosed. Charge was $225. More

Dealer charged me for two brake fluid changed within 1,000 miles and one year one a truck with 24,000 miles on it. Also recommended differential fluid exchange also done one year ago. Service manager ne 1,000 miles and one year one a truck with 24,000 miles on it. Also recommended differential fluid exchange also done one year ago. Service manager never returned my call. my 275,00 should be refunded. More

I am disappointed with the service I received. Despite having a scheduled appointment, my car could not be serviced due to multiple rescheduling issues. Unfortunately, the warranty expired the mon Despite having a scheduled appointment, my car could not be serviced due to multiple rescheduling issues. Unfortunately, the warranty expired the month prior, rendering the service ineligible. More

Service took longer than expected. And technician recommended services that had just been performed without reviewing the vehicle's history. And technician recommended services that had just been performed without reviewing the vehicle's history. More

I was disappointed that they offered to follow up on a warranty issue but never did. Seemed easy enough and yet now I need to track down my service advisor to follow up. warranty issue but never did. Seemed easy enough and yet now I need to track down my service advisor to follow up. More

The service was done as promptly as possible, I was kept informed of the progress, everyone was gracious and so nice informed of the progress, everyone was gracious and so nice More

I am writing to express my disappointment with the recent service I received at your dealership. From the outset, my experience was far from satisfactory. My truck remained untouched for several weeks before service I received at your dealership. From the outset, my experience was far from satisfactory. My truck remained untouched for several weeks before any attention was given to it, Additionally, I had specifically asked for a 32-point inspection, which was not performed. Furthermore, your team was unable to diagnose the odor permeating the cab. Instead, I was quoted over $2,000 to replace the fuel filter reservoir, only to discover that the issue was simply a need for a new seal. I had hoped to establish a reliable relationship with a new dealer for my vehicle maintenance needs. However, given these issues, I am not confident in returning for future services. More