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Pegues-Hurst Ford - Service Center

5.0

8 Lifetime Service Reviews

200 South Spur 63, Longview, Texas 75601

8 Reviews of Pegues-Hurst Motor Co. - Service Center

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March 13, 2018

"Easy, fast, convenient "

- Paige43

My family told me this was a convenient, and pleasant place to go. They were absolutely right! I got the car I love for a great deal thanks to Kelly and the Ford team!

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Recommend Dealer
Yes
Employees Worked With
Kelly Bates
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carol Barksdale
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 18, 2015

"Great company - something right to be in business 100 years!"

- Shirley Davis

Kevin Palmer is super, never too busy for us. Very knowledgable, friendly and helpful. He certainly exemplifies why "Ford is the best in Texas"! Doug Rosonke gave a very detailed explanation of my problem and the repair, reassuring me all was good. I appreciate very much Pegues Hurst and the high quality of their employees. Just recommended Kevin this morning to a friend looking for an Explorer like ours. Many thanks!

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Yes
Mar 19, 2015 -

Pegues-Hurst Ford responded

You are very welcome, Shirley, and thank you for your review! We are happy to hear Kevin has been able to provide you with the unrivaled car-buying experience we pride ourselves on delivering, and we are honored to earn your recommendation! We look forward to seeing you again for all your Explorer's future maintenance needs!

February 24, 2015

"Service & repair"

- Buddy Owles

I have been doing business with Pegues Hurst for several years. My first experiences were with the service department and I have been consistently impressed with the quality of their work and with their prices. The service writers are very courteous and insure proper diagnosis and repair. I use them exclusively for everything, including oil changes. I have become acquainted through my employer with one of the sales reps, Kevin Palmer, and have been very impressed with his attention to my personal vehicle needs & those of our company fleet. It is a great dealershiop for all of your vehicle needs, whether it be sales or service.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Dept. - Gerald (not sure of last name)
January 29, 2015

"Love my Pegues-Hurst Ford"

- DTA

My whole experience of dealing with Pegues-Hurst has been outstanding. Steven Detro was the sales person that put me into the Escape I wanted, and has been true to his word ever since. All I have to do is call Steven, he assist me in setting appointments for service. This week I had a minor problem with the back door latch. Larry in the service department knew all about it when I arrived, Steven had arranged for me a loner which was setting waiting for me to get back to work. My service was completed by noon that day. How much better can it get! You guy's ROCK!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Detro, Larry
January 27, 2015

"warranty work"

- tim

The service department is very professional and attentive. Kevin Palmer my sales rep is a great guy, and always follows up to be sure I'm satisfied.

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Yes
Employees Worked With
Other Employees : rick
January 24, 2015

"Lifetime Customer"

- TLC080889

Kevin Palmer is the best of the best! Need an oil change? No problem! Dropped off a loaner at my work took my car in!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Palmer
January 15, 2015

"Helpful staff!!"

- gwen

We have purchased 2 vehicles from Pegues Hurst Ford. I was nearly late picking up my husband's truck from service and Keith Lawson was waiting for me, picked up my vehicle for me and brought it up while I checked out and was very friendly and helpful. Would recommend him to anyone as their salesman! The checkout lady was nice too!! Thanks!! Gwen

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Recommend Dealer
Yes
Employees Worked With
Keith Lawson, Keith Lawson
August 29, 2013

"I took my 'new to me' Ford truck to this service..."

- chendrix05

I took my 'new to me' Ford truck to this service department to get my original keypad code. Per the Ford website, this is something that should have take 5 minutes, tops. The staff was friendly but one office worker gentleman was quite rude with my 3 year old son. After 35 minutes, they told me my battery was bad (I didn't even ask them to look) and they suggested that I replace it today! I paid for what I originally went there for and immidiately took it to get a 2nd opinion. I found out that not only was my battery working properly but my alternator was also working fine. Pegues-Hurst, just cause I might look like you can scam me doesn't mean I will fall for it. Deal with this company with caution!!!!!!!!!

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Recommend Dealer
No
Employees Worked With
Clayton Owens
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