Pellegrino Chrysler Jeep

I would recommend your dealership to anyone for any type of vehicle you sell. I've been very happy with everyone except when I brought our Jeep in for my first "No Charge" oil change, I asked the young lad of vehicle you sell. I've been very happy with everyone except when I brought our Jeep in for my first "No Charge" oil change, I asked the young lady behind the counter if she could get someone to help me figure out how to move the 4 wheel drive stick into 4 high and 4 low. My wife has been having a problem doing this, so I asked if someone could show me how to do it. The young lady that was behind the counter said I have to be on dirt before I can put it into 4 wheel drive. That's nuts and I told her (that would mean I would have to go to a dirt road to change into 4 wheel drive). I said, all I want is for someone to take 2 minutes and show me how to move the 4 wheel stick shift into 4 wheel drive. She said she didn't have anyone to help me. So I walked into the showroom, and saw the General Mngr. I remembered him from when we purchased the Jeep a year ago. He was very helpful, and got a Salesperson that didn't have a customer to show me. The Salesperson showed me, it took 2 minutes and that is all I wanted. I thanked him, shook his hand and was done. So I really appreciate everyone at your dealership, including our original salesperson Rich, except I wasn't real happy the young lady behind the counter didn't help me (Our Jeep is a very expensive vehicle, and we also put $4000 down!) I didn't deal with Jim Solomon in Service, I only dealt with the young lady to the left at the Service Counter, so I'm giving him 5 stars! Thanks so much! More

Had an excellent experience with the team at Pellegrino Chrysler and Jeep. They worked with me to reach a mutually acceptable deal. Chrysler and Jeep. They worked with me to reach a mutually acceptable deal. More

What an amazing group of folks to help with your vehicle needs to help keep you moving! When you walk in, they speak to you as not just a customer but as a friend as well. They are more than willing to help needs to help keep you moving! When you walk in, they speak to you as not just a customer but as a friend as well. They are more than willing to help in any way to make sure you feel heard and help meet your expectations of what a purchase should feel like instead of a transactional experience. I have recommended friends and family who say the same - excellent place to do business! More

The service performed on my vehicle was to the standards I expected it to be I expected it to be More

It took 2 days of servicing to diagnose that I needed new batteries. My batteries were previously replaced in 2024 so that was incorrect. I paid hundreds for them to misdiagnose. I took to another mechanic w batteries. My batteries were previously replaced in 2024 so that was incorrect. I paid hundreds for them to misdiagnose. I took to another mechanic who said my batteries were operating at 75% in the cold weather and the batteries did not need replacing. More

Patrick was so nice I had a great experience buying my car. He was very helpful and knowledgeable. I rolled off the lot with my new car all set up with the features and preferences set to my liking thanks car. He was very helpful and knowledgeable. I rolled off the lot with my new car all set up with the features and preferences set to my liking thanks to him. It would have taken me some time to get everything how I liked it, but Patrick walked me through all the settings and made sure I was comfortable. Highly recommend! More

Had a tire going flat and needed immediate assistance. Called Brenda in service and she said to come right in. I was back on the road promptly. A++ Called Brenda in service and she said to come right in. I was back on the road promptly. A++ More

Pleasant service. Quick- in and out. Took the appointment same week. Thanks so much. Thanks Christian Quick- in and out. Took the appointment same week. Thanks so much. Thanks Christian More

When you first walk into Pellegrino jeep of Woodbury heights you are greeted with the most friendly staff. I had the pleasure of working with Jennifer who went above and beyond for us, was always so fri heights you are greeted with the most friendly staff. I had the pleasure of working with Jennifer who went above and beyond for us, was always so friendly and never made me feel pressured into anything. We arrived with our two kids ages 4 and 6 as well and everyone at the dealership treated them so nice and not as a bother. They got lots of treats and even some rubber ducks to put in my husbands wrangler. After a very relaxed, pleasant experience at the dealership I was able to drive away with the exact vehicle I wanted. And even after the purchase of my vehicle I had a slight issue with my window, which they had no problem taking a look at right away! Their customer service at this location is top tier and I will for sure buy another vehicle from them in the future! More

Had my car in for suspension repair as well as oil service. The work was performed promptly and my service advisor, Brenda kept me updated. Picked the car up and all was done just right. A++ service. The work was performed promptly and my service advisor, Brenda kept me updated. Picked the car up and all was done just right. A++ More