Pellegrino Chrysler Jeep

I arrived at 10:25 (with my 2-year-old grandson) for an appointment at 10:30. The girl at the service desk, after finally deciding to look up and acknowledge my standing there, insisted my appointment was appointment at 10:30. The girl at the service desk, after finally deciding to look up and acknowledge my standing there, insisted my appointment was for 11:00. She said I should not have made it online and doing so should have bumped the time up, as they do not make appointments in half-hour slots. I told her this was not the case and had a text confirming my 10:30. She informed me I would now have to wait behind all of the 10am appointments, and gave me a bill for $79.00. I explained that there should be no charge, as I was entitled to 3 oil changes and this was only the 2nd. Finally, around 11:30, my car was taken to the work area. An hour and a half is a ridiculous amount of time for a standard oil change, only made worse by the rude and dismissive attitude of the girl at the front desk. As a side note, there was another lady sitting in the waiting area (also for a standard oil change). She has a 10:00am appointment and needed to return to work. When I left at almost noon, she was still waiting. Needless to say, she was not very happy at all and concurred that the front desk girl was obnoxious. More

My car was towed here and I was told it would be seen in a day or 2. It kept getting pushed back and pushed back until finally 5 days later they were able to look at it. It apparently took them only around a day or 2. It kept getting pushed back and pushed back until finally 5 days later they were able to look at it. It apparently took them only around an hour to fix the problem after it sat there untouched for 5 days. 2 days later and my check engine light is back on. They are unable to look at my car until another 4 days out, even though it was just there and already supposedly fixed. I need my car everyday for work, kids, etc. This is completely unacceptable. More

Patrick is wonderful and extremely knowledgeable. He is patient and answers all your questions and concerns. He is patient and answers all your questions and concerns. More

Great service and got the Jeep that I wanted. 100% satisfied! They took care of all my needs and concerns. 100% satisfied! They took care of all my needs and concerns. More

Everyone was friendly & very helpful! I would definitely refer friends to Pellergrino to shop for their new car. I would definitely refer friends to Pellergrino to shop for their new car. More

Wonderful experience from start to finish! Everyone was so helpful and competent and kind! Highly recommend! Everyone was so helpful and competent and kind! Highly recommend! More

I have had two absolutely wonderful experiences leading cars from this location. Patrick, Anthony and Brian were absolutely amazing during the process. I am a repeat customer and will be going back again a cars from this location. Patrick, Anthony and Brian were absolutely amazing during the process. I am a repeat customer and will be going back again and again. I would recommend this establishment to anyone who will listen!!! More

Great place two take your car for service, the people are very friendly, and helpful, I would recommend my friends 2 take there car there..keep up the good sevice.. very friendly, and helpful, I would recommend my friends 2 take there car there..keep up the good sevice.. More

Great experience Harris was awesome the entire way. Very easy start to finish. Great price. Can't recommend enough. Very easy start to finish. Great price. Can't recommend enough. More

Pellegrino is the best when it comes to leasing and buying a vehicle. I recommend Pellegrino to everyone I know. When I originally leased my Jeep Compass I worked with Bobby V who was just great to dea buying a vehicle. I recommend Pellegrino to everyone I know. When I originally leased my Jeep Compass I worked with Bobby V who was just great to deal with. Brian is the best when it comes to financing. Couldn't ask for a better experience. When it came time to buy out my lease I went back to the dealership and had the pleasure of being helped by Jennifer who was super friendly and took care of everything I needed. I worked with Brian again through this process and everything went super smoothly. More