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Pellegrino Chrysler Jeep - Service Center

Woodbury Heights, NJ

4.5
321 Reviews

321 Reviews of Pellegrino Chrysler Jeep - Service Center

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June 20, 2025

Would be nice if they actually diag a car properly. Say it was my ac condenser but actually was a loose hose and o-ring More

by ccrummy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Solomon
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

love it everybody did a great job and was helpful and courteous in every way More

by rmkillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I brought my truck in with a 4wd drive light coming on and not fixed. More

by theduphorns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Solomon
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

It is always a pleasure to work with this dealership. Everyone is attentive, personable and expeditious. More

by ROSITA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Abate
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Experience with Service Dept. couldn't have gone better. The ending result was what I expected with no surprises. More

by LKAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

The service department is real bad I took my tire at 9 AM at 3 PM. Still wasn’t done. they told me they can’t fix it. They had to put the spare on More

by skiball309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Solomon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great customer service! The entire team makes you feel very welcome and the service was fast. More

by ASPAT0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

I was nervous b/c the fix took two days but I was happy b/c everything works amazing and they were so thorough and detailed. Amazing work More

by sara.macios15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Jim was very communicative throughout the entire process and provided constant updates. He was quick to offer a loaner car when the fix took longer than expected. More

by JT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

I dropped off my Jeep Grand Cherokee for an oil change, which was completed in two hours. The Jeep Wave program's benefits outweigh its costs. Additionally, the service center fixed a nail in one of my tir More

by KELLEYTIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy
1
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