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Pellegrino Chrysler Jeep - Service Center

Woodbury Heights, NJ

4.5
316 Reviews

316 Reviews of Pellegrino Chrysler Jeep - Service Center

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May 24, 2025

The service department is real bad I took my tire at 9 AM at 3 PM. Still wasn’t done. they told me they can’t fix it. They had to put the spare on More

by skiball309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Solomon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great customer service! The entire team makes you feel very welcome and the service was fast. More

by ASPAT0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

I was nervous b/c the fix took two days but I was happy b/c everything works amazing and they were so thorough and detailed. Amazing work More

by sara.macios15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Jim was very communicative throughout the entire process and provided constant updates. He was quick to offer a loaner car when the fix took longer than expected. More

by JT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

I dropped off my Jeep Grand Cherokee for an oil change, which was completed in two hours. The Jeep Wave program's benefits outweigh its costs. Additionally, the service center fixed a nail in one of my tir More

by KELLEYTIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy
April 24, 2025

I arrived a bit early and Jim took my car right into the shop. I was having the hood support replaced and within 15 minutes Jim told me my car was ready! More

by FDKROON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Brought my car in to have the hood support replaced. Jim took it right into the shop and it was ready in less than 30 minutes! More

by FDKROON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

I’ve been dealing with them for many years and many vehicles. Always a pleasure! More

by Geneon66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Abate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Toce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harris Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Jim was very helpful and got to the bottom of the issue with our Freedom sun panels. While it will require a return visit, Jim has assured us he will get us a loaner vehicle! More

by TITANIC12
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Quick service. Friendly staff. Answers all questions and explains things thoroughly. I will always use the dealership to service my Jeep. More

by TBURZICHELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Solomon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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