
Peltier Subaru
Tyler, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The company lacks communication skills and professionalism. They don’t seem to care about people. It’s just a job to them. Since I bought my Subaru from them the service has been poor. professionalism. They don’t seem to care about people. It’s just a job to them. Since I bought my Subaru from them the service has been poor. More
Very customer oriented from the front door to the drive out. I was not sure just what I wanted but the sales representative listened, made suggestions, and I drove out with just the car I needed to fit my out. I was not sure just what I wanted but the sales representative listened, made suggestions, and I drove out with just the car I needed to fit my needs. The 2 week follow-up got all my questions answered along with finding out some things I hadn't yet discovered. A very good experience all around. Thanks Marcus! More
Peltier Subaru Scheduling and Maintenance Team: EXCELLENT coordination and support of the customer's need for reliable and safe transportation. EXCELLENT coordination and support of the customer's need for reliable and safe transportation. More
The work that was performed at this dealership seems to be good work. We had our seal to our driver window replaced due to gumming and not allowing window to roll up freely. The communication is not the be be good work. We had our seal to our driver window replaced due to gumming and not allowing window to roll up freely. The communication is not the best but once you figure out who you talk to get things done and you’re not in a hurry then you kinda know what to expect. More
Excellent service, very professional. Glad to know that there is a reliable dealership that can take care of my needs for my Subaru Forester that’s close to my home. Glad to know that there is a reliable dealership that can take care of my needs for my Subaru Forester that’s close to my home. More
The sales employee was great. Finance employee was very patient and informative. The only problem/incovencience was…we were excited to get the new car, however, we are both seni Finance employee was very patient and informative. The only problem/incovencience was…we were excited to get the new car, however, we are both seniors and are technically challenged. We were given the keys and a two pound volume of manuals. We expected someone to at least show us the basic operations, but we were sent on our way to research and experience our new experience on our own. We actually stoped on the driveway from the dealership to the loop to figure out how we could operate our car without getting run into and or running into someone else. We have purchase several vehicles in our human careers and NEVER were we sent out of a dealership to with the message go and defend for yourself. This is for what it’s worth and has no reflection on our satisfaction of our vehicle. We have now acquired a working knowledge of our car after spending hours in our driveway punching buttons and scouring through the manuals, in a trial and error method. More
Our experience at Peltier Subaru was very smooth. After an initial visit, it was about two months later that we were ready to purchase a new Subaru. Jaxon did an amazing job finding the perfect Outba After an initial visit, it was about two months later that we were ready to purchase a new Subaru. Jaxon did an amazing job finding the perfect Outback that we wanted. It took less than two hours to deal with all the paperwork, with no pressure to add on any other items, and we were on our way. Thanks Peltier and especially Jaxon. More