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Penn Toyota
Greenvale, NY
746 Reviews
As a family owned and operated Toyota dealership for over 50 years we are proud of our many accomplishments. Penn Toyota, Where There Are No Salespeople, Just Penn Pals! Our commitment to our customers’ satisfaction is legendary. Whether you are purchasing a new or pre-owned Toyota, having repairs and maintenance performed, or selecting genuine parts and accessories, you can rely on the fact that our factory trained staff will do their utmost to make your experience pleasant and enjoyable
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 746 reviews
November 26, 2016
Positive experience The sales and service Dept at Penn Toyota were great to deal with in my buying experience. Mike Fox was always available and Shereza Rahan in service The sales and service Dept at Penn Toyota were great to deal with in my buying experience. Mike Fox was always available and Shereza Rahan in service was great to work with when I needed her assistance. Morris the finance manager was easy to finalize the paperwork. James showed me the vehicle features and had a great attitude. I recommend this dealership More
by Gary123
Employees Worked With
Shereza rahaman and James , Morris Sutton, Mike Fox
November 21, 2016
Great Service from Tommy Kim Our experience at Penn Toyota and our sales rep Tommy Kim made the process of leasing our car less stressful. We were able to work out a deal in a m Our experience at Penn Toyota and our sales rep Tommy Kim made the process of leasing our car less stressful. We were able to work out a deal in a manner that was very professional. If we were to lease another vehicle, he'd be the person we would seek out. More
by Lucard
Employees Worked With
November 09, 2016
Upgrade 2016 I came in to Penn Toyota to have my previous car service and while waiting I spoke to Mike Fox about upgrading. Mr. Fox was amazing from the beginnin I came in to Penn Toyota to have my previous car service and while waiting I spoke to Mike Fox about upgrading. Mr. Fox was amazing from the beginning to the end of the process that was extremely fast. He was able to find me a much better car with all the bells and whistles and extremely LOW mileage and was to my satisfaction. Mr. Fox proceeded to introduce me to Nick (finance) who work diligently with myself and the banks to get me the best possible numbers that I could ever ask for. Last but certainly not least Andy (Service Advisor) ensure me that I was making a better choice by upgrading by informing me of the pros and cons between the vehicles. Mr. Fox made himself available even staying late to accommodate me. He kept the lines of communication open at all times and going above and beyond to ensure my satisfaction. I definitely recommend Penn Toyota Mike Fox, Nick (finance) and Andy (Service Advisor). You guys are great!!!!! Thank you for everything More
by Maysh416
Employees Worked With
Nick (Finance) and Andy (Service Advisor), Mike Fox
November 08, 2016
Excellent Experience I just purchased or leased my 6th Toyota in the last 8yrs. Sales manager Tony Calamia and his staff are second to none. Excellent service and satisf I just purchased or leased my 6th Toyota in the last 8yrs. Sales manager Tony Calamia and his staff are second to none. Excellent service and satisfaction all around. Highly recommend visiting Tony at Penn Toyota for a great experience. More
by Joe M.
Employees Worked With
Tony Calamia, Todd Coopersmith
November 06, 2016
Great experience Just leased my 5th vehicle in the last 20yrs. This by far was the best experience to date. Sale Manager Tony Calamia and his team of Andy Kolmer and J Just leased my 5th vehicle in the last 20yrs. This by far was the best experience to date. Sale Manager Tony Calamia and his team of Andy Kolmer and Juan Santana were awesome. Very aggressive lease offer on my 17 Tacoma that I couldn't walk away from. If your looking for a Toyota look no further, do yourself a favor and go to Penn Toyota. More
by Wayne
Employees Worked With
Tony Calamia & Juan Santana, Andy Kolmer
October 23, 2016
Service Disaster I will never bring my car to Penn for service again. I was lucky to get a flat tire. That's when I discovered that at my last service they did not tig I will never bring my car to Penn for service again. I was lucky to get a flat tire. That's when I discovered that at my last service they did not tighten the lug nuts on one of my tires and 2 lug nuts were missing. That tire could have come off while I was driving. If that happened on the LIE at high speed it could have been a fatal accident. This was the second problem I had with the service department. The first one they damaged my door and didn't bother to mention it. I discovered it later and the service manager Jimmy agreed that the only way it could have happened was when the car was on the lift. Since they agreed to pay for the damage I gave them a second chance. Big mistake. Never again. More
by Prius2012
Employees Worked With
Service department
October 19, 2016
Great salesman.MR MICHALE FOX. Mr. Michael fox very nice to deal with him all the way,very helpful, this is the 2 nd car we got in one mos.thank you for your help, I will recommend Mr. Michael fox very nice to deal with him all the way,very helpful, this is the 2 nd car we got in one mos.thank you for your help, I will recommend my friend to you when they need a new car.....thank you Michael Fox. More
by Irene kirsh
Employees Worked With
Frank Ubriaco, Mike Fox
October 18, 2016
I had a great experIence at Penn Toyota I got an SUV at Penn and had two terrific sales people, Frank and Joni. I would highly recommend these two people. They are professional, honest, fai I got an SUV at Penn and had two terrific sales people, Frank and Joni. I would highly recommend these two people. They are professional, honest, fair and very nice. More
by HighlandergalLisa
October 12, 2016
They don't wanna give my money back I've been waiting my money back for two weeks, not solve anything I'm tired of this situation, do not trust them I just want my money I've been waiting my money back for two weeks, not solve anything I'm tired of this situation, do not trust them I just want my money More
by Cocarmejia
Employees Worked With
Morris Sutton
October 08, 2016
Worst possible customer service The customer service at Penn Toyota is absolutely horrifying. I was trying to reschedule my next service appointment and one of the representative sta The customer service at Penn Toyota is absolutely horrifying. I was trying to reschedule my next service appointment and one of the representative started get angry with rude attitude repeatedly asking about appointment despite that I gave her all the information. They don't know what they are doing and they treat their customers outstandingly well. More
by Toyota2016
Employees Worked With
