Penn Toyota

very professional They were very knowledgeable, accommodating and very professional. I told them the model I wanted and they explained all the items tha They were very knowledgeable, accommodating and very professional. I told them the model I wanted and they explained all the items that I could get. They were very courteous and it was a pleasure working with them. More

Very pleasant experience I got there a little late for my appointment, but she made herself available and was able to work with me throughout the process of trading in my car I got there a little late for my appointment, but she made herself available and was able to work with me throughout the process of trading in my car for a used GTI. After everything was completed and I was ready for my "new" car I saw a big bow on it that made me smile. I would definitely go back there again if I need another vehicle they have on their lot. More

Eager to Please! Penn Toyota Scion in Roslyn, NY was extraordinarily eager to please and accommodating; I have never been at a dealership that went to the lengths thi Penn Toyota Scion in Roslyn, NY was extraordinarily eager to please and accommodating; I have never been at a dealership that went to the lengths this dealership went to to make us happy and to get us a car we felt comfortable with. Sean Banks and his manager, Tony, made huge efforts to fulfill our wishes, searching and putting in extra time to find the model and color we felt best about. Their degree of patience, tenacity and understanding has been unparalleled in my experience and speaks volumes when leasing or purchasing a car for one's teenage child. I feel my son has the absolute best vehicle, short of an army tank, to drive and these gentlemen were outstanding. More

Calm, smooth and wonderful experience! This is my second car I have bought from Justin at penntoyota. Clearly I don't use anyone else because of his professional experience. My first car wa This is my second car I have bought from Justin at penntoyota. Clearly I don't use anyone else because of his professional experience. My first car was a RAV4 and now im delighted to enjoy my new 2015 highlander. I just wanted anyone to know if you want a Toyota or even a new to pre owned vehicle see this guy. You don't want to go into another dealership and get high pressured and feel like dirt when you walk out and then some where down the line you felt like you got robbed. I truly appriciate everything justin has done for my family and friends and will continue to do future business with, because at the end of the day you want to know you gave the right business to the correct person More

Quick and easy experience My experience was great shopping at Penn toyota Ryan Fernandez helped me find the perfect car that fit my budget and was very informative about my veh My experience was great shopping at Penn toyota Ryan Fernandez helped me find the perfect car that fit my budget and was very informative about my vehicle any question i had was answerd left the dealership a satisfied customer More

BUYING A CAR IS EASY! SEAN HAGHIGHI IS #1 As a single mother of three boys, I thought this whole process would be dreadful. I've bought many cars in the past (never from Penn), and it was alw As a single mother of three boys, I thought this whole process would be dreadful. I've bought many cars in the past (never from Penn), and it was always so difficult. All i ask is for a good car at a fair price! Sean Haghighi was my sales person and he played no games. He was exceptionally kind and patient! We got our car quickly and at a better-than-expected price. We also worked with Tony Calamia and Frank Ubriaco during the process (two of the managers), and they were always smiling and having a good time! I've never been to a dealership that cares so much about the customer and not only makes me excited to buy the car, but also gives me a fair price EASILY. I would highly recommend Sean and Penn Toyota; I've never been happier with a car purchase! Thank you Sean. More

Great experience with Sean Haghighi at Penn Toyota! From beginning to end we had an amazing experience with Sean Haghighi. We have been buying cars for 20 years, but this was the best car buying experi From beginning to end we had an amazing experience with Sean Haghighi. We have been buying cars for 20 years, but this was the best car buying experience we have ever had. We already knew we wanted a prius plug in from our previous purchases. Sean Haghighi was our salesman and not only did we get in and out quickly, but we also got a great deal. Afterwards, he reviewed all the features and made sure we knew what we were getting ourselves into. Overall our experience from price to service and care was beyond exceptional. Thank you so much for everything Sean! More

Truly exceptional experiance I would recommend anyone looking for a car to go to this dealership. From the moment I walked in to the moment I left I felt that I was truly taken ca I would recommend anyone looking for a car to go to this dealership. From the moment I walked in to the moment I left I felt that I was truly taken care of. More

Save yourself the trip We received letters from Penn Toyota at least monthly since we purchased our car about how high the demand for 2008 Highlander was and how much they w We received letters from Penn Toyota at least monthly since we purchased our car about how high the demand for 2008 Highlander was and how much they wanted to purchase it from us. We went into the dealer and were made a reasonable offer. We went ahead and test drove a Camry but were very clear that we were not interested in purchasing it. We went back a few weeks later (after receiving not one but two urgent letters) and offered to sell the car for the quoted price. We were told they did not have demand for the car and were offered half of the original offer. The manger who wrote to us (Chris Mignano) was in when we visited but shockingly no one seemed to be able to find him to speak to us. More

We had a pleasurable experience in purchasing a car. Before going to Penn Toyota, my husband and I visited three other Toyota dealers. We were not happy with any of them. One dealer was dishonest in tell Before going to Penn Toyota, my husband and I visited three other Toyota dealers. We were not happy with any of them. One dealer was dishonest in telling us over the phone that they had the car and color we wanted. However, that proved to be incorrect. Another dealer's salesman did not know too much about the car that we wanted to buy. He was not very knowledgeable about anything. In fact, my husband knew more about the car than the salesman knew. Hence, we were not comfortable purchasing a car from that dealership because other staff members were not helpful, as well. The third dealer refused to negotiate with the price. It was almost as if they didn't want to sell the car. Needless to say, we were very discouraged and were not looking forward to going to another Toyota dealer. We called Penn Toyota and made an appointment to visit them. When we got there, we met the salesman Shamus. He was extremely knowledgeable about every aspect about the car. We also met other staff members, Tony, the manager, who as wonderful Manny appraised the car we were trading at a very fair price, James the finance manager who negotiated a very fair extended warranty contract. Every staff member was extremely pleasant, friendly and accommodating. The price for the car was better that the previous dealers. Shamus is a gem. He we went over all of the features of the car, connected my phone to the Bluetooth, showed us how to work the GPS, etc. He was the complete opposite of the salesman in the other dealership who knew nothing about the car. Even after we purchased the car, we were told that if we had any questions, we could come back as often as we wanted. What more could we ask for? We were told that the Penn Toyota dealership is family owned and operated. Well, we can tell you this. We felt like family when we were there and when we left. Kudos to Penn Toyota. Mary Crapanzano, , More