Penn Toyota

These guys told me one price and then slide in another price that I did not check until later. The finance guy told me about this 7 year scheme of bumper to bumper coverage that only had 3 years validity price that I did not check until later. The finance guy told me about this 7 year scheme of bumper to bumper coverage that only had 3 years validity and said it will cost me $500. When I look at the bill the charge is 1250. These guys are criminals. I am still trying to get my money back. STAY AWAY FROM THIS DEALERSHIP! More

I bought a 2011 Highlander from this dealership. After the truck was delivered from another dealership, the sales manager marked up the truck $500 more then I was originally quoted. Do NOT deal with this the truck was delivered from another dealership, the sales manager marked up the truck $500 more then I was originally quoted. Do NOT deal with this dealership, go elsewhere. More

My experience at Penn Toyota was a pleasure. Laurie, the customer service manager was wonderful, making sure everything was done timely and to my satisfaction. The service manager Jimmy Miga was extremely customer service manager was wonderful, making sure everything was done timely and to my satisfaction. The service manager Jimmy Miga was extremely professional and willing to assure my complete satisfaction. I would recommend Penn Toyota to anyone if they want great service and a caring staff. More

Saturday, January 14, 2012 Penn Toyota 2400 Northern Saturday, January 14, 2012 Penn Toyota 2400 Northern Blvd Greenvale, NY 11548-1202 516 621-8600 Is my dealership for the past 4 years? I bought my Saturday, January 14, 2012 Penn Toyota 2400 Northern Blvd Greenvale, NY 11548-1202 516 621-8600 Is my dealership for the past 4 years? I bought my car new and I can only express the best recommendations for the service experience, for the two excellent employees with Penn Toyota which are Mr. Jimmy Miga, and Mrs. Laurie Guigliano. Honesty and courtesy and a true willingness to make each encounter to satisfying customers, as I am belong to sensitive persons with the car. I found a strong support from the above employees to keep my property in a fashion way, though I would name more people in this dealership, as the owner is ruling with an iron bar, to keep this facility running to excellent. Writes Highlander Black 2008 M.V More

Everyone at Penn Toyota were so accomodating...My salesperson was super friendly to my Dad and I. My Rav 4 was delivered to the dealership as promised...the transaction was very smooth and I would d salesperson was super friendly to my Dad and I. My Rav 4 was delivered to the dealership as promised...the transaction was very smooth and I would definitely recommend Penn to my family and friends More

I have now bought 3 Toyotas from Penn Toyota. My current salesperson, Joni Glantz was excellent & went the extra yards in helpfulness, I would highly recommend her to anyone buying a Toyota. I had contacted salesperson, Joni Glantz was excellent & went the extra yards in helpfulness, I would highly recommend her to anyone buying a Toyota. I had contacted Penn originally via email & Joni responded right away. we made an appointment for 12/30 & withing a few hours I was out of there with a brand new 2011 Toyota RAV4. I felt the trade-in given on my car was fair & their pricing was a bit below other quotes I had gotten. It was a fast, clean & easy experience--cannot ask for more. I currently live in CT & came down to NY to deal with Penn. Paige D More

We went into Penn Toyota just to test drive a Highlander. We were in the market, but did not expect to walk out with a new car. We were greeted by Ryan Fernandez. Ryan was extremely knowledgeable about th We were in the market, but did not expect to walk out with a new car. We were greeted by Ryan Fernandez. Ryan was extremely knowledgeable about the car, and answered all of our questions. He took time to make us feel comfortable and at ease while at the dealership. He even went out of his way to get paper and crayons for my girls to color with. He got us a great price and a generous trade-in. He was very low pressure, and did not at all make us feel uneasy. He gave us plenty of time to think about our decision. We went home and dropped off our kids, came back and bought the car! Everyone that we dealt with in the dealership - from Ryan to all the managers, to the other salesmen were all so friendly and laid back. It was by far the smoothest and easiest car buying experience we have ever had! We were driving home in our new 2012 highlander the very next day! Thank you Ryan, and everyone at Penn Toyota for a GREAT experience! We highly recommend this dealership! Regards, TJ & Tara More

We had decided to buy a new 2011 Prius after I had done research on hybrids. My past car buying experiences had not always been positive, so I came armed with all the prices and knew what I wanted in my ne research on hybrids. My past car buying experiences had not always been positive, so I came armed with all the prices and knew what I wanted in my new car. After reading many dealership reviews, I chose Penn Toyota, since their ratings were generally good and they were conveniently located. Upon arriving at Penn Toyota, Mike Piedmont greeted us and made us feel at ease immediately. He explained everything patiently, in detail every step of the way to make sure we understood and even insisted we take a test drive. We came with a trade-in and he did his best to give us the best offer he could for my older model car. He negotiated a fair price for the new car and Penn Toyota had a coupon for up to $750.00, for which he deducted the full value. Mike made the car buying experience the least stressful that I have ever had. Then we were taken to John who did not pressure us into buying anything we didn't want as far as "extras". Since we were not financing the car, we purchased the extended warranty and we were processed quickly. Mike showed us all the features in the car and even synched the phone to the bluetooth. We were then introduced to Laurie, the service manager, who wanted to make sure we understood all the maintenance procedures that were necessary to keep the car running well. She was sincerely interested in making sure we brought the car in regularly and told us to call her directly if we had any questions or concerns. These people treated us like customers should be treated and took their time to explain everything thoroughly.The whole thing took 4 1/2 hours and we were on our way home with our new Prius. More

All i have to say about this dealership was <33333. First of all, I got off the bus early and got lost on my way here. I called the dealership and told them where i was and asked if they could pick me First of all, I got off the bus early and got lost on my way here. I called the dealership and told them where i was and asked if they could pick me up, which they did. Fortunately, the driver was none other but my sales consultant. Out of all the dealerships that I have been to, he was the first to ask what i wanted and verified it. Not only that, but he also asked if i wanted him to go over the features of the car that i had my eyes set. After going through all the features of the car and showing me a few aspects of the car that i did not know the car had, I definitely fell in love with the car. After looking at the model i had my eyes set on, we sat down and discussed what i wanted in the car. He had to deal w. 4 people (myself, my mom, and my 2 cousins). There was a lot of going back and forth that we had to deal with. My first time at this dealership, although this back and forth amongst ourselves and the dealer took about 3 hours, and i'm already out the door with a brand new car at a very nice price considering the features included. <33 More