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Penn Toyota

Greenvale, NY

4.5
755 Reviews
As a family owned and operated Toyota dealership for over 50 years we are proud of our many accomplishments. Penn Toyota, Where There Are No Salespeople, Just Penn Pals! Our commitment to our customers’ satisfaction is legendary. Whether you are purchasing a new or pre-owned Toyota, having repairs and maintenance performed, or selecting genuine parts and accessories, you can rely on the fact that our factory trained staff will do their utmost to make your experience pleasant and enjoyable
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2400 Northern Blvd

Greenvale, NY

11548

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Showing 755 reviews

September 02, 2012

3 3 times they manage to put the wrong motor oil. Service advisers have no idea what car requires what oil and what oil grade means neither techs do. More

by XPEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
Sep 04, 2012 -

Penn Toyota responded

Hello, This is Jimmy Miga, service manager at Penn Toyota. I apologize for the inconvienience. As soon as a repair order is created the computer automatically tells the technician the type of oil, fluids, and the amount needed to perform the necissary maintenance on your vehicle. Please call myself or Tom Montilli at 516 621 8600 so that we can assist you directly and be your personal contacts here at the dealership. We will perform the service again free of charge if you would like. Again, we apologize for the inconvienience. Please give us the opportunity to make it right so that we can resolve this correctly. James Miga and Thomas Montilli Service Manager Business Manager 516 621 8600

Sep 04, 2012 -

XPEH responded

3 times out of 3 is enough to quit any contacts with your service department.

August 01, 2012

Chris (the owner) and Joni (sales rep) along with Morris the Finance manager were stellar. I had been looking at Mercedes and Jeep and decided on the Highlander Limited. The cars were all somewhat comparabl More

by msharinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joni and chris, Frank Ubriaco
July 30, 2012

The service department lost an expensive keychain attached to the key for my Prius. I reported it to the manager and he told me to buy a new one and they would pay me back. They have since reimburse More

by Roby9753
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Miga, Laurie Guigliano, Marie, James Miga
July 26, 2012

Just made my second purchase from Penn Toyota, with the same great saleswoman Joni Glantz. It was the outstanding service I received from Joni a couple of years ago that brought me back and I will gladly m More

by veejmar31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Glantz and Morris Sutton, Morris Sutton
May 19, 2012

This was,by far, the best new car buying experience I've ever had. Everyone at the dealership was friendly and professional. I can see myself buying my next 10 cars from this dealership!! Highly recommen More

by laura504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tommy Kim
May 19, 2012

frank ubriaco and joni glanz are very very nice and very very friendly they are simple the best... i will recommend them to friends and family olso the the service and parts are excellent to... More

by famepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joni glanz, Frank Ubriaco
April 27, 2012

When I wanted to buy a new Toyota Prius c one I went to Penn Toyota because they are located 10 minutes from my house. I spoke with Mark Stechel sales associate .. I am not a big fan of buying a new car b More

by Rmeat26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ubriaco
April 19, 2012

My husband and I had an excellent experience at Penn Toyota. Everyone was friendly and went out of their way to help us get the vehicle that was best suited for our needs in a short period of time. I mo More

by vronik66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tommy Kim, Morris Sutton, Chris Penn, Morris Sutton
March 22, 2012

I want to take the time to express my deep sense of I want to take the time to express my deep sense of appreciation for the excellent service that I got from the Penn Toyota's team this past Saturday More

by m5d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ubriaco
March 13, 2012

These guys told me one price and then slide in another price that I did not check until later. The finance guy told me about this 7 year scheme of bumper to bumper coverage that only had 3 years validity More

by SKcsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vessino
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