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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,045 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
Contact Dealership

18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,045 reviews

September 26, 2024

The service was fast, and the service tech Stephanie Villegas was very helpful and courteous. More

by MARILYN.COTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Sep 27, 2024 -

Penske Buick GMC Of Cerritos responded

The team at Penske Buick GMC of Cerritos appreciates your kind words. Glad to hear the service was prompt and helpful. Thanks for sharing!

September 26, 2024

Estuvo bien la visita me atendieron muy bien espero siempre sea así siempre para todos More

by juanpoblano44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
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Sep 26, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por tu comentario. Nos alegra saber que recibiste una buena atención en Penske Buick GMC of Cerritos.

September 26, 2024

Easiest car purchase I’ve ever had. Penske Buick was great and I would recommend them to anyone. More

by NW2124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Garcia, Josue Moreno, Jose Solis, Matthew Stein
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Sep 26, 2024 -

Penske Buick GMC Of Cerritos responded

Happy to hear that your car purchase went smoothly with us. Thank you for recommending Penske Buick GMC of Cerritos; we appreciate it.

September 25, 2024

Didn’t take care of the issue. Did not even call me back to discuss when I asked them to. Very disappointing. I may not purchase a GMC product in the future with such a lack of ser More

by JSAPPINGTON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I called and spoke with whoever it was that answered the phone. They said they would have a manager call me back which never happened.
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Sep 28, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you to address your feedback about your recent visit with our Service Department regarding the quality of communication. Please reach out to me directly. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 25, 2024

My car was at the dealership for three weeks and they couldn't fix the problem. They returned my car to me exactly as I left it. More

by janetga15
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Moreno, Jose Solis
Report | Print
Sep 26, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the repairs performed on your vehicle by our Service Team. Please reach out to me directly. I look forward to hearing from you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 25, 2024

Helpful efficient service , I will Penske doing all service on my truck in the future. More

by GLLLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Camille Soto
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Sep 25, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about Penske Buick GMC of Cerritos. Looking forward to continuing our efficient service on your truck. Wish you well.

September 25, 2024

Great service! The team was professional, efficient and kept me informed throughout the process. My truck is running smoothly, and I appreciate the attention to d More

by Karenapadgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
Sep 25, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the feedback. It’s great to hear your truck is running smoothly and that our team at Penske Buick GMC of Cerritos kept you informed throughout. We appreciate your kind words about our service!

September 24, 2024

Beautiful I was offered help immediately I was showing everything I wanted to see all my questions were answered we started doing paperwork More

by GLENN.NANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Garcia
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Sep 24, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your review of Penske Buick GMC of Cerritos. Happy to hear our team was able to assist effectively and promptly. Take care!

September 24, 2024

A very obliging young man a no pressure sales guy gives you time to think things over with transarency on the procedure. Great experience More

by chspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
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Sep 24, 2024 -

Penske Buick GMC Of Cerritos responded

Glad you had a great experience with our team at Penske Buick GMC of Cerritos. Wishing you all the best.

September 22, 2024

Michael was great. Explained everything. Made offers and respected my decisions. Gave me fair pricing. More

by Lifesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 23, 2024 -

Penske Buick GMC Of Cerritos responded

Glad Michael provided clear explanations and fair pricing. Thanks for choosing Penske Buick GMC of Cerritos.

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