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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,050 reviews

January 19, 2024

Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto, Matthew Stein
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words. It's pleasing to hear that you had a great experience with the communication and customer service at Penske Buick GMC of Cerritos. Your loyalty means a lot to us; see you next time!

January 18, 2024

The service technician Albert Valencia was very courteous and professional. I am very pleased with the vehicle service and especially that I didn’t have to wait too long. My time is very important to me and More

by ALFCALDERONKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind feedback and understanding. Our service department at Penske Buick GMC of Cerritos is committed to offering professional vehicle services within reasonable timeframes that respect the importance of our customers' time. We acknowledge the significance of getting every job done right, especially for you.

January 16, 2024

Camille was persistent in an online lead, Matt Stein worked hard to overcome a dmv issue on the trade and was solution oriented. Camille did a great job and was pleased with the experience. More

by Smh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh the manager was also great. German in finance was awesome , Camille Soto, Matthew Stein
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and we're glad to hear that the team, including Camille and Matt Stein, provided solution-oriented services for you at Penske Buick GMC of Cerritos. Have a great day!

January 16, 2024

The dealership was very professional and was excited because I was the last sale of the year. My salesperson was nice and patient. More

by jesse.vazques
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis, Camille Soto, Matthew Stein
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about the professionalism of Penske Buick GMC of Cerritos and our sales team. We're glad you had a positive buying experience as our final sale last year. Thank you for choosing us!

January 13, 2024

My experience with the GMC employees was a good one, Very knowledgeable about the vehicles they sell which is good. And I let them know I will be asking questions about my vehicle if I have a problem,they we More

by jesselopez63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German also , Anthony Aguilar
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about our GMC experts. We're always here to help with any vehicle questions at Penske Buick GMC of Cerritos. Thank you for choosing us!

January 13, 2024

Excellent service fast and reliable service, easy to schedule and my service rep was great More

by JISMORENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We truly appreciate your positive notation on the promptness and competence displayed at Penske Buick GMC of Cerritos. Know we always strive toward such service efficiency. Thank you.

January 13, 2024

Very fast service — Albert is the best! Dropped my car off at 9:30 and it was ready by 11:30. More

by BOBCROCK
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about the swift service at Penske Buick GMC of Cerritos. It's great to know you valued Albert's efforts and that your car was ready promptly. Thanks for choosing us.

January 12, 2024

Excellent customer service very nice treatment to the client and comfort waiting room please keep it up thank you More

by erasmobass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind review of the customer service and waiting room at Penske Buick GMC of Cerritos. We’re committed to continuously maintain this standard. Thank you for your endorsement.

January 12, 2024

My experience was really good. I spoke with the service technician Albert Valencia and he was very polite and was able to answer all of my concerns. He promptly called me when my c More

by ALFCALDERONKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Apr 13, 2024 -

Penske Buick GMC Of Cerritos responded

Appreciate your remarks on Albert Valencia's politeness and the quality of his engagements. Penske Buick GMC of Cerritos is always happy to hear about good experiences with our staff. Glad you would recommend us based on service efficiency, too.

January 12, 2024

The customer service was good. Stephanie was kind and professional. The quality and time it took for the repair was exceptional. It's the extras that this service dept had years ba More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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