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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,052 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,052 reviews

December 27, 2023

I did not work with Josue Moreno, but the whole experience went flawless, from my first correspondence via email with Clarissa Vargas Penske's Internet Sales Consultant to signing the paperwork wit More

by Bob Barnhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : German Rodriguez Coto
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and the recognition for Clarissa Vargas Penske's Internet Sales Consultant and German Rodriguez the financial Service Manager. It pleases us to hear your experience met expectations. Thank you from all at Penske Buick GMC of Cerritos.

December 25, 2023

Their attention to the needs of customers is commendable. From the welcome, to the service, and the ride out.... Great work. Thank you. More

by JAETAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Stein
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. It's good to hear you value our service and attention. Take care.

December 23, 2023

Great service and great people that are easy to work with, thank you. I would absolutely recommend this place. More

by diegorenteria.jalisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We greatly appreciate your high rating and recommendations for Penske Buick GMC of Cerritos. We're glad that our team could provide you with great service. Thank you for trusting us!

December 22, 2023

This dealership is the reason I remain a loyal GMC customer. From sales to the service department, the customer service is worldclass and never less than that. Jose Solis and Donald Moreno are nothing More

by BRIMARIEYBARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno, Jose Solis
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your continued patronage and the praise for Penske Buick GMC of Cerritos. It's great to hear that our teams, including Jose Solis and Donald Moreno, succeed in providing top-tier service. Thanks for sharing with us!

December 22, 2023

I was charged $250 for a job that only took 10 minutes. Just to reprogram a radio. I will not endorse your company. More

by MDDD11798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service representatives
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December 21, 2023

Good service thank to mr Josue . Good service and good people. I’m happy with my purchase. More

by JOHNRAMIREZ96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Moreno
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We're appreciative of your five-star rating. Mr. Josue and the entire team at Penske Buick GMC of Cerritos strive to provide good service, so it's lovely to hear you're happy with your purchase. Thank you for choosing us!

December 21, 2023

Clarissa was a very helpful Sales person and was willing to answer all questions. She managed the entire transaction process and focus on customer satisfaction. More

by ABASRAVI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

It's encouraging to hear about your positive experience with our Sales department at Penske Buick GMC of Cerritos. Clarissa and the rest of our team are always ready to work through your questions. We appreciate your feedback and rating, thank you.

December 20, 2023

The service team was excellent. They made everything seem quick and easy. I was in and out in the time communicated. More

by CSANCHEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback. It's great to know that our service team at Penske Buick GMC of Cerritos lived up to your expectations for a quick and seamless experience. Thank you for trusting us with your auto service needs.

December 20, 2023

The dealership was helpful and friendly to show us various options of cars and prices which made it easy for us to choose something we loved. Thank you More

by VILLEGASZAM2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear that you appreciated the variety at Penske Buick GMC of Cerritos. Thank you for your kind words, and we hope you enjoy your new car.

December 19, 2023

They were great and professional. That’s why I keep coming back to get my truck serviced. Donald Moreno was very nice and transparent. More

by EDMUNDOMARTINEZ26
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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Apr 12, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback and continued trust in our service team at Penske Buick GMC of Cerritos. It's wonderful to hear about your positive experience with the transparency and professionalism from staff members. We value you as a customer.

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