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Penske Buick GMC Of Cerritos
Cerritos, CA
1,052 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
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Showing 1,052 reviews
Verified Customer
September 24, 2023
We were not put in an office. Sitting on the dealer floor felt unprofessional. Waited way too long for financing, then they forgot to give us copies. Luckily, my husband took a li Sitting on the dealer floor felt unprofessional. Waited way too long for financing, then they forgot to give us copies. Luckily, my husband took a little longer to leave the lot and they flagged him down. The experience could have been better overall if we were in an office. More
by HOWARDSV73
Employees Worked With
Anthony Aguilar, Josue Moreno, Jose Solis, Camille Soto
September 24, 2023
As always, my appointment was excellent. Donald was very courteous and kept me updated on the status of my repair. He also delivered my completed repair sooner than expected. Donald was very courteous and kept me updated on the status of my repair. He also delivered my completed repair sooner than expected. More
by mkreiger32
Employees Worked With
Donald Moreno
September 24, 2023
Anthony was exceptional and purchasing my new car was a breeze. I really appreciated Anthony because he wasn't pushy or trying to over sell me. He listened to what I wanted and answered quickly and consisl breeze. I really appreciated Anthony because he wasn't pushy or trying to over sell me. He listened to what I wanted and answered quickly and consisly. I would definitely buy another vehicle.from Anthony and Penske. And it was an hour and a half drive from my home but it was worth it. More
by lcollins8911
Employees Worked With
Herman Rodriguez (finance), Anthony Aguilar
September 23, 2023
Overall everyone I interacted with was professional and treated me with respect. They were able to answer my questions for the most part. I appreciate that I was allowed to use the dealer charging station treated me with respect. They were able to answer my questions for the most part. I appreciate that I was allowed to use the dealer charging station to test the DCFC port of the Bolt and charge it enough to allow me to drive it home. I was satisfied with the car that I got and with the final deal. However, the process of purchasing a preowned car took much longer than expected (over 4 hours from start to end), especially that I knew exactly what I wanted, did not negotiate the asking price, and paid in cash. I waited a long time for financing, and I had to sign too many forms and disclosures. I didn't understand why I had to fill out a credit form when I wasn't taking out a loan. I left the dealership much later than I wanted and had to drive back home in heavy traffic. Also, I didn't like the way they tried to add a DMV registration fee to the final agreed price when I was told earlier that the final price included all DMV fees. That fee was rescinded later. I understand that you want to offer extra packages to earn more from me, but trying to trick me with extra bogus fees was not appreciated. More
by sebo_hamamah
September 23, 2023
Julio was great and helped me with my purchase. I would buy agin from both Thai store and salesman. I would buy agin from both Thai store and salesman. More
by jcooper13
Employees Worked With
Other Employees :
Matt Stein was good , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto, Matthew Stein
September 22, 2023
I am very happy with the clear coat paint job! Service was fast and friendly. Service was fast and friendly. More
by leonor90712
Employees Worked With
September 21, 2023
I felt like I was at home, the staff was very friendly and they help you a lot, they treated me well. and they help you a lot, they treated me well. More
by JUANMEJIAMendez
Employees Worked With
Other Employees :
Javier Garcia, Josue Moreno, Jose Solis, Matthew Stein
