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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,052 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
Contact Dealership

18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,052 reviews

September 21, 2023

I felt like I was at home, the staff was really friendly, they really help you with everything related to the car. More

by JUANMEJIAMendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Garcia, Josue Moreno, Jose Solis, Matthew Stein
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Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we truly appreciate your business and kind feedback. It is wonderful to learn that you had a friendly and helpful experience with our staff at Penske Buick GMC of Cerritos and it would be our pleasure to assist you with anything else.

September 20, 2023

I'm always pleased with the service received at the Buick GMC Cerritos. The personnel is always friendly and helpful. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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Sep 22, 2023 -

Penske Buick GMC Of Cerritos responded

Donna, thank you for your loyal business and for sharing this rewarding review of your experience with our Service Team here at Penske Buick GMC of Cerritos. We enjoyed reading how you continually experience our friendly and helpful team during your time with us. Please let us know if we can assist you further.

September 19, 2023

The staff at this location have consistently provided courteous customer service. Bernie assisted me today. He was attentive and courteous. More

by MIYCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Reynoso
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September 19, 2023

The dealership gave me a ridiculous excuse to keep my vehicle more time than needed to justify not being able to figure out what was issue. The explanation I received would have been expected from a neig More

by CEANTONIO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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September 19, 2023

Stellar experience. Camille is a superstar. I hate buying cars and they made it painless More

by joshpeters66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Soto
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September 19, 2023

Friendly, courteous no hassle purchase experience. Anthony conducted himself in a professional manner and made our time at the dealership a positive one. Daniel Acevedo in finance was great, he ex More

by wcoastpi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL ACEVEDO, Anthony Aguilar
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Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Sales Team here at Penske Buick GMC of Cerritos. We appreciate your noting how professional, friendly, and courteous our team was throughout your hassle-free purchasing experience with us. Please let us know if we can assist you further.

September 18, 2023

A fine transaction. Thank you very much for everything. 15 word minimum is right now. More

by coreymatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Garcia, Josue Moreno, Jose Solis, Matthew Stein
Report | Print
Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

It was great getting to meet you, Coreymatt. Our Sales Team appreciates your kind comments, for trusting us with your purchasing needs, and is glad that you enjoyed your visit at Penske Buick GMC of Cerritos!

September 18, 2023

Penske Buick quickly diagnosed and resolved the issue I was having with my truck. They are always super helpful and efficient! More

by 310DURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto, Matthew Stein
Report | Print
Sep 23, 2023 -

Penske Buick GMC Of Cerritos responded

Hello. Thank you for highlighting how super helpful and efficient our team is during your visits with us. We are so pleased that the issue with your truck was quickly diagnosed and resolved. Your complimentary review of our Service Team here at Penske Buick GMC of Cerritos is much appreciated and we look forward to assisting you again.

September 18, 2023

Excelente staff! Very friendly , knowledgeable, amicable, but most of all not pushy . That’s is why is I purchased my car with Buick. More

by leonor90712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Sales Rep and German in financing
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Sep 22, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing this positive review of your experience with our friendly and knowledgeable Sales Team here at Penske Buick GMC of Cerritos. We enjoyed reading that you had a pressure-free buying experience here with us. Your feedback is greatly appreciated.

September 17, 2023

Very helpful and quick respond. I have been a customer for more than 10 yrs. More

by PATRICIACPS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car services and
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Sep 18, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your loyalty and kind feedback, Patricia. We are so glad that you continue to receive responsive service from Penske Buick GMC of Cerritos and we look forward to assisting you at your next visit. Have a great day!

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