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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,045 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,045 reviews

August 07, 2023

Great dealership Clarissa was very helpful and I’m glad she was the one to sell me my car! More

by natanaelmata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful feedback. We are so glad that our Sales Team was helpful with your vehicle-selling experience at Penske Buick GMC of Cerritos and we would be honored to assist you again someday.

August 07, 2023

Thank you for all the help. I appreciate the time and dedication the team provided. More

by ARANASDETAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Garcia, Josue Moreno, Jose Solis
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Aug 07, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for taking the time to leave your kind review! We are so glad that our staff could help at Penske Buick GMC of Cerritos and it would be our pleasure to assist you with anything else. Take care.

August 05, 2023

Everyone was super kind and helpful. They helped us find the perfect car for my daughter. I know she going to be really happy! More

by KATHYH901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
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Aug 06, 2023 -

Penske Buick GMC Of Cerritos responded

Congratulations on your new vehicle, Kathy. We're thrilled to learn about your wonderful experience with our Sales Department and that they were able to find the perfect fit for your daughter. Thank you for taking the time to leave us a perfect review. We look forward to working with you again at Penske Buick GMC of Cerritos in the future.

August 04, 2023

The service was completed rapidly. The service gentleman was cordial and thorough. That’s all. More

by LEECWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 05, 2023 -

Penske Buick GMC Of Cerritos responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Penske Buick GMC of Cerritos for all of your automotive needs. We thank you for your business.

August 04, 2023

Albert could not have been any more professional. Only problem is month delay in obtaining repair part. Also get some xxxx coffee for early morning arrivees. More

by JAMESPAINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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Sep 14, 2023 -

Penske Buick GMC Of Cerritos responded

Hi. Thank you for your 5-star review of your experience with our Service Team. We are so pleased that our team provided top-notch professionalism throughout your visit. Thank you for being a Penske Buick GMC of Cerritos customer and let us know if we can assist you further.

August 02, 2023

Both, Camille and Josue, as well as the Finance Officer were very polite, Courteous and Professional. We walked out happy about their treatment to us. We will recommend Them anytime More

by RMORGUTIABROKER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Josue Moreno, Camille Soto
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Aug 03, 2023 -

Penske Buick GMC Of Cerritos responded

Thanks for the great feedback and recommendation! Polite, courteous, professional, and customer service are top priorities here at Penske Buick GMC of Cerritos. We're so glad to learn you had a great experience with our Sales Team and we know the future will yield equally great results. We appreciate your business and hope to see you again soon.

July 30, 2023

Very good service! Javier was very patient and informative with us during the entire purchasing process. Walter was also very informative not not too pushy during the f More

by JORGEPEREZ106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter , Javier Garcia, Josue Moreno
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Aug 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our patient and informative Sales Department was helpful during your entire purchasing process. We happily await your next visit to Penske Buick GMC of Cerritos.

July 29, 2023

The impecable professionalism as well as the amazing service I received from the service manager Mr. Gary Bener and the service advisor Mr. Bernardo Reynoso deserve the highest of grades. I hope these More

by RYBARRA4145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Reynoso and Gary Bener
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Jul 31, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your amazing five-star review. Our Service Team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Penske Buick GMC of Cerritos.

Jul 31, 2023 -

RYBARRA4145 responded

Feel free to share my review of the fantastic service you provided to me to whom every you would like. I think the public should know how great your attention to customer service is Thank you 😊

July 29, 2023

I was taken right away and waited for my car and it was ready when I was told More

by BJOJOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert valencia
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Jul 30, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to write about your great experience. It's rewarding to learn that our Service Team took care of you and your vehicle in a speedy fashion. We hope that you will continue to choose Penske Buick GMC of Cerritos for all of your automotive needs in the future!

July 27, 2023

I think this is the Best Buy experience I’ve ever had ever there. It was no surprises at all. I was waiting for it and nothing happened. It was incredibly transparent. I will recommend everybody to this More

by jnuce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Matthew Stein
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Jul 28, 2023 -

Penske Buick GMC Of Cerritos responded

We are happy to learn that you had a satisfactory experience. Our Sales Team of professionals always aims to provide the best car-buying experience we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Penske Buick GMC of Cerritos.

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