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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

December 29, 2024

My experience with Anthony and German was nothing but a pleasure. Although I went to Penske solely to shop for the best price, I became convinced I would buy only from Penske because of their integrity. T More

by joeham7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German, Darren, Anthony Aguilar, Matthew Stein
Dec 30, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with our team at Penske Buick GMC of Cerritos. We're happy to hear that their integrity and honesty made a difference in your car-buying journey. Take care!

December 28, 2024

Terrific Service . . Big Thanks to Camille Soto for providing us prompt and great service. I would highly recommend this dealership for your next vehicle purchase. More

by slondhe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Dec 29, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about Penske Buick GMC of Cerritos. Our team is glad to have provided great service. We appreciate the recommendation and wish you well.

December 28, 2024

Anthony was polite and answered my questions and was helpful explaining things. Did not feel pressured in anyway. Thank you More

by robertmcintosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
Dec 29, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience at Penske Buick GMC of Cerritos. We're glad our team made it an easy process for you.

December 28, 2024

Valerie was our sales associate, and she was fantastic from start to finish. I had shopped around at several dealerships, and out of all of them, she stood out as the best. Valerie wasn’t pushy or demandi More

by IMORA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie
Dec 29, 2024 -

Penske Buick GMC Of Cerritos responded

Great to hear a positive experience with our team at Penske Buick GMC of Cerritos. If there’s any part of your visit you’d like help improving, feel free to reach out.

December 27, 2024

OVERALL EXPERIENCE WAS GREAT - ALL WENT WELL AND I HAD NO ISSUES THROUGHOUT MY BUYING TIME. More

by EDDIE.HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAUL - FINANCE DEPT., Jose Solis, Matthew Stein
Dec 28, 2024 -

Penske Buick GMC Of Cerritos responded

PenskezÅ‘ Buick GMC de Cerritos aimerait vous remercier d'avoir partagé votre expérience. Puissions-nous garder votre confiance pour vos besoins automobiles futurs.

December 25, 2024

Very excellent service i would highly recommend for everyone to bring them vehicles here fo service More

by JADIVARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Michael in service
Dec 26, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the recommendation. Penske Buick GMC of Cerritos appreciates your kind words about our vehicle service.

December 25, 2024

Camille has been very helpful with my cr purchase and navigating all the features of ny vehicle. More

by calisew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Dec 26, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your review. If there's anything more you'd like to discuss, please feel free to get in touch with our team at Penske Buick GMC of Cerritos.

December 23, 2024

Bad service & no shuttle and no reply to all calls and messages. Very rude service advisor (guy middle bay area) More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Stein, Cristina Morales
Dec 25, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of customer service and communication you received from our Service Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

Dec 25, 2024 -

Jun responded

Hello Matt, Sure. I look forward to speaking with you. Best Regards, Jun

December 22, 2024

Valerie Lopez sales person was very kind and knowledgeable and so helpful. Thank you for your help. More

by miyun.kim320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Lopez
Dec 22, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words. Glad to hear our team made your experience at Penske Buick GMC of Cerritos enjoyable.

December 19, 2024

excellent service - prompt and ample communication via text and phone calls, great explanation of service needed More

by FERNANDEZ.YESENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Dec 20, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing. Happy to hear you had a positive experience with Penske Buick GMC of Cerritos!

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