Penske Buick GMC Of Cerritos - Service Center

Albert is great, so glad he was there to tend to my service but your mechanic did something to my car that it now has a squeak while driving. I only went in for an oil change and my car is making nois service but your mechanic did something to my car that it now has a squeak while driving. I only went in for an oil change and my car is making noises. More

Camille was extremely helpful and made the purchase so pleasant. No pressure, not rude at any given moment. She’s an extremely pleasant saleswoman and I wouldn’t hesitate to go back to purchase another ve pleasant. No pressure, not rude at any given moment. She’s an extremely pleasant saleswoman and I wouldn’t hesitate to go back to purchase another vehicle from her. More

Little communication. Brought the car in on a Monday and you didn't look at it for 5 days. Had the car for 2 weeks. Was hoping for more communication. Brought the car in on a Monday and you didn't look at it for 5 days. Had the car for 2 weeks. Was hoping for more communication. More

Our service advisor Michael went over and beyond to help us from towing the car until the end of getting back our vehicle thank you Michael 🙏🏻 you are amazing us from towing the car until the end of getting back our vehicle thank you Michael 🙏🏻 you are amazing More

The service team we attentive and considerate. We appreciated their attitude and communication throughout the process We appreciated their attitude and communication throughout the process More

The service was very quick, and the staff was very helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. More

Donald Moreno is so helpful and answered all my questions and concerns. Awesome service advisor! and concerns. Awesome service advisor! More

My 7 month old 2024 Elevation had an issue with the transmission. It took approximately 3 months to get my vehicle back. Once I got my new vehicle back it was filthy as if it had been sitting outside transmission. It took approximately 3 months to get my vehicle back. Once I got my new vehicle back it was filthy as if it had been sitting outside the entire time. There was no type of compensation, and I was told to contact GMC, because the dealership could not do anything for me. I had to keep calling to get updates because the service employee would not contact me. More

Go see Michael Mu at Penske GMC for the best service diagnostic, experience and follow up!! diagnostic, experience and follow up!! More

Was sold a lemon & they wanted to charge me to fix it, also got done dirty on a tire warranty, this place is garbage also got done dirty on a tire warranty, this place is garbage More