Penske Cadillac of South Bay - Service Center

Excellent Service as always from customer agent and timely updates on progress of work done on vehicle. timely updates on progress of work done on vehicle. More

Thanks for the great service! Robert Wright was efficient and helpful as in the past. Robert Wright was efficient and helpful as in the past. More

Although I am tired of the fixes under warranty, I can only appreciate the remarkable treatment I receive with Reggie. If it wasnt for Reggie I wouldve been through with this company a long time ago. Than only appreciate the remarkable treatment I receive with Reggie. If it wasnt for Reggie I wouldve been through with this company a long time ago. Than you Reggie! More

Even with a reservation my car wasn’t inspected until day 3 which cost me extra money with my rental. They also weren’t able to fix my problem fully and I feel taken advantage of and will never take my car t 3 which cost me extra money with my rental. They also weren’t able to fix my problem fully and I feel taken advantage of and will never take my car there again and will tell others the same. I am so disappointed in the new processes and procedures as well as the new staff that seems only interested in making more money and not providing excellent customer service! More

The service team is the best and they always make sure I am totally satisfied. am totally satisfied. More

Javier García was great! Javier is very professional and polite. He made the visit easy and seamless. Javier is very professional and polite. He made the visit easy and seamless. More

Marlene was very patient and professional. I will seek her out on my next visit. I will seek her out on my next visit. More

Everyone was nice,the 2 separate waiting rooms were clean & comfortable,Maria was very informative & nice Loce my Caddie thank you all & comfortable,Maria was very informative & nice Loce my Caddie thank you all More

All went well and I was attended to with professional, courteous, attentive service. Thank you. courteous, attentive service. Thank you. More

The service agents are exceptional with wonderful communication. I always feel like I am safe in my car after a visit to Penske! communication. I always feel like I am safe in my car after a visit to Penske! More