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Penske Honda of Ontario

Ontario, CA

4.9
3,211 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,211 Reviews of Penske Honda of Ontario

November 09, 2020

It was easo to make an appointment. Loved the notices as reminders. And the customer service was impeccable with keeping the customer posted on needs. More

by rose.virani1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trible
November 08, 2020

Thorough, but takes time. Friendly, knowledgeable staff. Let’s you know what’s going on with your car in a timely manner. Would recommend to other Honda owners. More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Cathy Hernandez
November 08, 2020

Dave gave me great customer service, definitely makes you want to return answered all my questions to the fullest and was great to talk to More

by Tony Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
November 07, 2020

This dealership is conveniently located to me. Clean, comfortable and pleasant to wait while car is being serviced. My service advisor, Derek Poon, is very helpful, knowledgeable and pleasant personality More

by etpemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon - service advisor
November 06, 2020

Great and easy service!! Penske Honda is always very accommodating and I drive an extra miles just to go to this dealership. Two thumbs up! More

by Christina H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and David, Cathy Hernandez
Nov 07, 2020 -

Penske Honda of Ontario responded

Thank you for the great review, Christina! We are thrilled to see that our team consistently exceeds your expectations. We look forward to working with you again.

November 05, 2020

Ricardo Gutierrez, friendly, helpful and professional. Knowledgeable. Hector was amazing and worked hard to make it happen for me. Sam so wonderful, kind efficient! Thank you! More

by happilaugh12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 06, 2020 -

Penske Honda of Ontario responded

Thank you for the great review! We are pleased to learn that Ricardo, Hector, and Sam all provided you with pressure-free and personable service. Congratulations on your purchase; please come back at any time.

November 04, 2020

They help their clients in any way and have good sells. I went to purchase a new Honda Accord 2020 and didn’t have any issue More

by Alexn6695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Nov 05, 2020 -

Penske Honda of Ontario responded

Congrats on your Honda Accord 2020. We are happy to know that you enjoyed your sales experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 02, 2020

Derek Poon was very nice and treated me as customer , explain to me about the sevice I need to done and fix it in reasonable time frame More

by amykang2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Nov 02, 2020 -

Penske Honda of Ontario responded

Hi Amy, Thank you so much for your feedback and special mention for Derek. Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 02, 2020

Excellent service. And good advise in my car problems, and the mechanic need in the future visit on my Honda Civic,and I very satisfied with my experience this time More

by joselmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trible, Cathy Hernandez
Nov 02, 2020 -

Penske Honda of Ontario responded

Thank you so much for taking a moment of your day to share this excellent feedback for our team. It's a joy to see your satisfaction and we look forward to the next time we can work with you and your Honda in the future. Take care!

November 01, 2020

My service was fast and smooth and my service advisor Fred was Excellent! He was friendly and welcoming. My car was running better after my service! More

by Bluegirl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
Nov 02, 2020 -

Penske Honda of Ontario responded

We're so glad to receive your positive review for Fred and the services received. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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