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Penske Toyota

Downey, CA

4.8
1,670 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,670 Reviews of Penske Toyota

April 28, 2022

Penske Toyota really made me feel at ease and like I was family. I have already recommended many friends. Thank you for making it easy and getting me the best deal I could have. More

by Codie G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish Khan
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Apr 30, 2022 -

Penske Toyota responded

We are glad to know that you had a pleasant and comfortable car-buying experience, Codie. Thank you for taking the time to share your review with us. Congratulations on your new vehicle. Should you need anything further, the Penske Toyota of Downey Team is ready and willing to assist you.

April 27, 2022

I have used Penske Toyota of Downey for the past 15 plus years for service on my vehicles. My wife and I are on our 5 Toyota. They have always met my expectations when servicing my cars, and have always han More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila (service manager) Sonia Vasquez (service advisor)
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Apr 28, 2022 -

Penske Toyota responded

Thank you for the fantastic review. We are so happy to learn that you have always had your expectations met throughout the years. We look forward to assisting with any of your future automotive needs at Penske Toyota of Downey.

April 26, 2022

Service was great,Customer service was awesome, the time they took to fixit good, price ok More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Apr 27, 2022 -

Penske Toyota responded

Hi Laura, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed.

April 25, 2022

The overall experience was pleasant and Rick was great. The whole buying process was smooth. More

by Thornsie4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick burgess, Jennifer Norsworthy
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Apr 26, 2022 -

Penske Toyota responded

We appreciate the feedback for our team here at Penske Toyota of Downey. Congratulations on your purchase.

April 25, 2022

I’m satisfied with all services that Penske provide and always on top of service reminders I definitely would recommend this dealers to all my friends and family members More

by ernestoosorio2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
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Apr 26, 2022 -

Penske Toyota responded

It is great that our team here at Penske Toyota of Downey earned your recommendation. Please let us know if you need anything in the future.

April 24, 2022

I had a good experience. Everything was explained thoroughly. The process was easy and went smoothly. I was happy you offer a complimentary car wash. I would have given 5 sta More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
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Apr 25, 2022 -

Penske Toyota responded

Thank you for taking the time to review us! We are happy to provide a seamless service experience here at Penske Toyota of Downey and hope to welcome you back again next time.

April 24, 2022

N/A Thank you for you service and all your staff They are very professional More

by Lourdes Muniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 25, 2022 -

Penske Toyota responded

Our Team thanks you, Lourdes, for taking the time to leave this review. We sincerely appreciate your five-star review and look forward to doing business with you again in the future.

Apr 25, 2022 -

Lourdes Muniz responded

Thanks to Penske Toyota and all staff As a customer we appreciate your good work and kindness

April 24, 2022

Thomas Arthur was great men, we love his honesty and service that he offers.Well done More

by Abraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Apr 26, 2022 -

Penske Toyota responded

Abraham, Thank you for choosing our team here at Penske Toyota of Downey. We are here if you need us in the future.

April 24, 2022

This is a very good dealer, every ono are very friendly and the service is excellent More

by Enruizsol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Sean Weaver, Jennifer Norsworthy
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Apr 25, 2022 -

Penske Toyota responded

Thank you so much for your feedback as well as your five-star review. We welcome you back again at any time.

April 23, 2022

It was good, my only concern it how many miles my car need oil change More

by Maria-carmen1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy , Jennifer Norsworthy
Report | Print
Apr 25, 2022 -

Penske Toyota responded

Thank you for taking the time to share your feedback and positive rating! We are honored to have earned your business here at Penske Toyota of Downey and happy to provide you with great service. We look forward to welcoming you back again next time.

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