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Penske Toyota

Downey, CA

4.8
1,670 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,670 Reviews of Penske Toyota

April 21, 2022

Great experience buying my new car. Israel and Jason in finance were terrific and process was easy More

by Gman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Roberts
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Apr 23, 2022 -

Penske Toyota responded

Thank you for the excellent review! Congratulations on your new vehicle! Don't hesitate to reach out to us when we can work wtih you down the road at Penske Toyota of Downey.

April 20, 2022

I love everything about Penske Toyota, especially the way they conduct business when it comes to servicing your vehicle. More

by keithkjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee, Sean Weaver, Jennifer Norsworthy
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Apr 21, 2022 -

Penske Toyota responded

We know the importance of having a great experience when servicing your car. We're so glad that you've had such a positive experience. Thank you for taking time out of your busy day to leave this rating. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

April 20, 2022

Always top notch service employees are awesome! Everything is always explained before the service and after the service is completed. More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
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Apr 20, 2022 -

Penske Toyota responded

We are pleased to hear you had such a positive experience with us, Leigh! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Penske Toyota of Downey!

April 20, 2022

Fast and courteous service. Esteban was especially nice and efficient, he is a asset to your business More

by franikfran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
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Apr 20, 2022 -

Penske Toyota responded

Hi, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

April 17, 2022

Thomas was super nice and informative! Had my car ready sooner than the time given! Sonia was sweet too! More

by alegravalentin@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Apr 18, 2022 -

Penske Toyota responded

Thank you for your positive feedback! Our Service Department at Penske Toyota of Downey always aims to provide quality and efficient service and support. Reach out to us for any future maintenance needs!

April 16, 2022

Very friendly and helpful. Answered my questions and made sure my vehicle was fixed promptly. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio
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Apr 17, 2022 -

Penske Toyota responded

Tom, thank you for your positive review! Penske Toyota of Downey appreciates your business, and we look forward to providing you with quality service again!

April 15, 2022

They are all nice and professional i take my truck for services and are quick More

by Floreschick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban arias
Report | Print
Apr 16, 2022 -

Penske Toyota responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future at Penske Toyota of Downey.

April 15, 2022

My husband and I felt it was a great experience. Our needs in choosing the vehicle were met. And we did not have to wait long for a vehicle. And we felt comfortable with our dealer and also with the More

by ruthrod562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burgess
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Apr 15, 2022 -

Penske Toyota responded

Your positive feedback is greatly appreciated. At Penske Toyota of Downey, our Sales Team always aims to provide professional and quality service and support to assist with the purchase process. Enjoy your new car, and reach out to us for any future auto needs!

April 15, 2022

You guys are really helpful and knowledgeable. You solved my car issues and I am grateful for that. More

by jaimea9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias, Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 16, 2022 -

Penske Toyota responded

Jaime, thank you for the excellent review! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

April 14, 2022

Excelent service,attention by the service representative, mechanical, knowledge and good advisor, will recommend to my co-workers and neighbors.Keep up the good work!! More

by bribiescasraul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee , Alex., Jennifer Norsworthy
Report | Print
Apr 14, 2022 -

Penske Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Penske Toyota of Downey. We are more than happy to help!

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