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Penske Toyota

Downey, CA

4.8
1,713 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,713 Reviews of Penske Toyota

May 10, 2022

Linh is a great sale person. Super easy to work with. Not pushy at all…super friendly and professional More

by lv90266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny and Linh
May 11, 2022 -

Penske Toyota responded

Thank you for sharing this review with our team. We are thrilled to learn that you enjoyed our no-pressure sales approach. It's great to know that our team was friendly and professional. Thank you for choosing Penske Toyota of Downey.

May 09, 2022

Great service everyone is always helpful specially Alex. He always goes above and expectations also the mechanics are very knowledgeable and helpful. More

by Yesenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 12, 2022 -

Penske Toyota responded

Hi Yesenia, It's wonderful to learn that our team always goes above and beyond to assist you. At Penske Toyota of Downey, we appreciate your return business and look forward to working with you again.

May 09, 2022

Great environment and courteous employees. Thanks for your service. Prices were higher then the last Toyota dealer I went to in LA county. More

by Dwant10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego and you he new guy and sean deserve the five stars. Don’t know who Jennifer is (never met her)., Sean Weaver, Jennifer Norsworthy
May 09, 2022 -

Penske Toyota responded

Hi there, We are happy to know that you found our team to be courteous. Please know that you are always welcome here at Penske Toyota of Downey.

May 08, 2022

Well you have a distinguiesh personnel ready to give you a helping hand ,very gratefull More

by Marcelgar1945
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert, Nancy
May 08, 2022 -

Penske Toyota responded

Hello, Thank you for your kind words and at Penske Toyota of Downey, we look forward to seeing you again.

May 07, 2022

Great Fast service will be back. ....service rep good service and explained services... No hassles More

by Cdoming4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name
May 07, 2022 -

Penske Toyota responded

Thank you for leaving this positive review for our team. We are glad to know that your recent visit to our Service Department exceeded your expectations and was hassle-free. The Penske Toyota of Downey invites you back for any future auto-related needs.

May 07, 2022

Accurate, dependable, Extremely helpful, communicative, best customer service worldwide, helping you have your car at your Best, excellent deals, peace of mind, they don’t do anything without your permissi More

by ZFaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José above and beyond Jonathan excellent professional Customer Service great team worker, Sean Weaver, Jennifer Norsworthy
May 10, 2022 -

Penske Toyota responded

Hi there, It's lovely to learn that our team could meet your expectations. At Penske Toyota of Downey, we appreciate your return business and we look forward to seeing you again.

May 06, 2022

Contento con su servicio no huvo preguntas solo tomaron mi informacion y realisaron su trabajo explicandome lo de el tiempo que requereria el cervicio que llo estaba nececitando gracias por todo Saludos Ro More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
May 07, 2022 -

Penske Toyota responded

Thank you so much for your five-star rating Roberto. We’re so please to learn that your service experience went well here at Penske Toyota of Downey. We’re grateful we had the opportunity to serve you and remain at your disposal for any automotive needs you may have in the future.

May 06, 2022

Good costumer service really friendly staff! My service was really fast I didn’t have to wait too long. More

by Florl_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
May 07, 2022 -

Penske Toyota responded

Thank you for the high rating for our Team here at Penske Toyota of Downey. We are glad you had a quick and easy visit here with us and that your Service Team was very friendly. We hope to see you again in the future.

May 06, 2022

Michael Rodriguez is truly one of the best service advisers I’ve ever had! He made sure to communicate and explain everything I needed to service and prevent future wear on my Prius. Thank you Penske More

by Arthur amaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael rodriguez
May 06, 2022 -

Penske Toyota responded

Thank you for the great 5-star rating and review, Arthur. We are happy to learn our Service Team ensured you had a good experience while servicing your Toyota Prius. We look forward to your next visit here at Penske Toyota of Downey.

May 05, 2022

The highest level of professionalism and welcoming hospitality is what you will receive when you purchase your next vehicle with Linh Lam at Penske Toyota! Thank you so much with all your help! More

by inchrist51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
May 05, 2022 -

Penske Toyota responded

Thank you for your perfect star review. We at Penske Toyota of Downey thrilled to learn that you enjoyed the highest level of professionalism and welcoming hospitality while working with our Sales Team. Congratulations on your new vehicle. We look forward to helping with any future needs.

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