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Penske Toyota

Downey, CA

4.8
1,669 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,669 Reviews of Penske Toyota

April 04, 2022

Sales Rep Ruben very professional, friendly, knowledgeable, listened to my needs and met my expectations very satisfied and happy with my new car!!!! More

by Norma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Apr 04, 2022 -

Penske Toyota responded

Congratulations on your new car. It is great to see our team here at Penske Toyota of Downey was able to provide a professional, knowledgable, and friendly experience.

April 03, 2022

Great Customer service Mgr is a great person. will continue to go back for service. More

by Mags34jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 03, 2022 -

Penske Toyota responded

We pride ourselves on the excellent customer service standards we maintain here at Penske Toyota of Downey, and we are pleased to know they did not go unnoticed by you! We look forward to seeing you again!

April 02, 2022

The service performed was done within the time that I was told it would take. I was pleased with thorough and completed work done. I was also impressed by the offer to wash my car. More

by luis_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Potter
Report | Print
Apr 03, 2022 -

Penske Toyota responded

Thank you for the positive feedback. We are pleased to know our Service Team took excellent care of your service needs and we appreciate your business with Penske Toyota of Downey.

April 01, 2022

Great experience buying our car with Karen Moore and Danish, excellent customer service except for Tony on Finance Front Desk I believe He can do better on Customer service and attitude. Karen and Dani More

by businessklar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen and Danish
Report | Print
Apr 02, 2022 -

Penske Toyota responded

Thank you for the great review. We appreciate your feedback regarding the staff. We are happy to assist with any of your automotive needs at Penske Toyota of Downey.

March 31, 2022

Richard Tee is my Service Manager who I'm very pleased with. He always greets me with a smile & advices me what needs to be done to keep my vehicle running good. Thank you Richard & Toyota for your great More

by Gloria.csc.contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Apr 01, 2022 -

Penske Toyota responded

Hi Gloria, We are pleased that our Service Department always provides you with great service. Thank you for choosing Penske Toyota of Downey and we look forward to seeing you next time.

March 29, 2022

Berenice is good advice service and delivery my car at time and clean good customer service More

by Litorafael5801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berenice Martínez
Report | Print
Mar 30, 2022 -

Penske Toyota responded

Hi there, Thank you for letting us know about your good customer service experience. At Penske Toyota of Downey, we appreciate your business, and we hope to see you again.

Mar 30, 2022 -

Litorafael5801 responded

Good service

March 27, 2022

The best experience always honest affordable prices excellent aptitude and knowledge and good explanation of the issues and remedies Thank you More

by CMARTINEZ The Arc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Jonny, Sean Weaver
Report | Print
Mar 27, 2022 -

Penske Toyota responded

Thank you for the excellent review! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Penske Toyota of Downey.

March 27, 2022

Great people working good customer service it was our first time in Penske Toyota and service was great More

by gjose3969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berenice
Report | Print
Mar 28, 2022 -

Penske Toyota responded

Hello, We are happy that you found our team to be great. Thank you for choosing Penske Toyota of Downey and please let us know if we can be of any further assistance.

March 27, 2022

Pronta atención, good service , excellent advisor helping to maintaining vehículo in good condition, always place to feel confidence to have the car running in good condition. More

by Huca51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard tee
Report | Print
Mar 28, 2022 -

Penske Toyota responded

Huca, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 27, 2022

Excellent fast Service as well as friendly staff and I would definitely recommend this place. More

by Adhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Mar 28, 2022 -

Penske Toyota responded

Hi there, Thank you for your positive review and for sharing your experience. We are looking forward to your next visit. Thank you for choosing Penske Toyota of Downey.

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