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Penske Toyota

Downey, CA

4.9
1,886 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

December 04, 2021

fails to provide the best customer service always enjoys a little small talk. Which is something to get to often. He also advised me in my recalls that my Corolla had issues with the battery. Penske Toyota More

by Bonilla85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez , Sean Weaver, Jennifer Norsworthy
Report | Print
Dec 04, 2021 -

Penske Toyota responded

Thank you for your choice in Penske Toyota of Downey for your service needs. We're delighted to have helped you out, and we look forward to the next time we can assist again in the future.

December 01, 2021

Very professional, helpful - kept us updated on the status of the car and total price of the service More

by Sofia.fitzgerakd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Dec 01, 2021 -

Penske Toyota responded

Thank you for your feedback! We hope we can earn that 5th star during your next visit! Have a wonderful day!

November 29, 2021

Jesus and tony were really helpful people they helped us with so much and they were really great!!! Thank you for all your help there was another gentlemen that helped as well but I totally forgot what his More

by nataliearevalo613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Nov 30, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey, Natalie! It is a pleasure to learn our Sales Team provided you with an excellent first time car-buying experience. Please do not hesitate to contact us if we can be of further assistance.

November 28, 2021

Linh was fast In preparing our papers for us to sign. He and his assistant were able to orient us regarding the features of the car. More

by Junji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Nov 29, 2021 -

Penske Toyota responded

Hi, Junji! Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was fast. We look forward to future visits. Safe travels.

November 20, 2021

Albert araUZ , is attentive and a professional agent. excellence in my experience . Will be back & reccomend More

by izabeLLa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert araUZ
Report | Print
Nov 20, 2021 -

Penske Toyota responded

izabeLLa, we thank you for sharing your wonderful review of us here at Penske Toyota of Downey. We are happy to read that you had an excellent experience here. We strive to provide the best service possible. We value your business and thank you for being a loyal customer.

November 19, 2021

They always do a good job when i go there and have been honest with me More

by Dtran90247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas arthur
Report | Print
Nov 20, 2021 -

Penske Toyota responded

Thank you for taking the time to leave your review. We are always honest and professional. Our main goal is 100% customer satisfaction when you visit us at Penske Toyota of Downey. We truly appreciate your business.

November 15, 2021

Excellent customer service and very professional and friendly staff. I would go back and purchase a second car there. More

by Satisfied&Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant
Report | Print
Nov 15, 2021 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again for years to come at Penske Toyota of Downey.

November 14, 2021

Even. without appt. My care got serviced and completed at time promised. Thomas was knowledgeable and answered all my questions. More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Jose
Report | Print
Nov 15, 2021 -

Penske Toyota responded

This is wonderful to see, Tommy! We are pleased to learn your vehicle was serviced in a reasonable and timely manner. We hope you will continue to choose Penske Toyota of Downey for any future automotive needs.

November 12, 2021

I only deal with Thomas Arthur when I take my car for service. I get good service from Thomas Arthur. More

by marialeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Nov 13, 2021 -

Penske Toyota responded

Maria, thank you for sharing your wonderful review of our Service Team here at Penske Toyota of Downey. We strive to provide the best service possible for our customers in a timely matter.

November 12, 2021

Excellent service. Answered all my questions. Fair and affordable pricing. Quick service with minimal wait. More

by cruelbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto Avila
Report | Print
Nov 12, 2021 -

Penske Toyota responded

Thank you for sharing your review with us and we are happy to know your service visit went well and our Service Team took excellent care of you. We appreciate you and thank you for doing business with Penske Toyota of Downey.

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