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Penske Toyota

Downey, CA

4.8
1,665 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,665 Reviews of Penske Toyota

June 16, 2024

Buen trabajo, entrega a tiempo, buen trato y precios competitivos además de un ambiente agradable More

by Javier Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Jun 16, 2024 -

Penske Toyota responded

Gracias por compartir su experiencia positiva con Penske Toyota, destacando la entrega a tiempo y nuestros precios competitivos. Nos complace que encontrara el ambiente agradable. Te esperamos pronto para cualquier otra necesidad automotriz.

June 16, 2024

Came in with a Check Engine light on. I don’t live in the area of the dealership and was concerned about continuing to drive the car since it is a hybrid. They handled the repair quickl More

by goirish1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 16, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We appreciate your feedback on the quick handling of your hybrid car's repair. Good to hear we could assist effectively given the travel distance involved.

June 15, 2024

Amazing service experience. Easy and fast with very professional team members. Everyone was nice and service was done quickly. Highly recommended. More

by Dodgerdogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero, Jennifer Norsworthy
Jun 15, 2024 -

Penske Toyota responded

Thank you for the positive feedback about your service experience at Penske Toyota. We are pleased to hear that our team provided professional and efficient service. We appreciate your recommendation and wish you well.

June 14, 2024

Penske Toyota in Downey, California is a reputable Toyota dealership. I have been there for almost twenty years to service my vehicles. More

by RochaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Jun 14, 2024 -

Penske Toyota responded

Thank also for continuing to choose Penske Toyota in Downey for your vehicle service over the past two decades. We appreciate your loyalty.

June 14, 2024

Penske Toyota employees offer great customer service. They are supportive and and knowledgeable. The locations are convenient. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Jun 15, 2024 -

Penske Toyota responded

Thank you for your feedback on our team's customer service and the convenience of our locations at Penske Toyota. We appreciate your positive review.

June 13, 2024

Have a warranty for my tires went in for them to swap out made an appointment waited almost 3 hours for them to replace my tire said they were having problems but overall happy with customer service but it j More

by venturas5kids
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jun 13, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We appreciate your patience and understanding regarding the wait time for the tire replacement under warranty. Please feel free to reach out with any further feedback or needs.

June 12, 2024

My family and I have been going here for years. We highly recommend the service and the help. Especially from Alex Ramirez. More

by ivan.manalili21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Jun 13, 2024 -

Penske Toyota responded

Thank you for your loyalty to Penske Toyota and for recommending our service. It's good to hear that our team, including Alex Ramirez, consistently meets your expectations.

June 09, 2024

Agents very helpful and he was able to explain the service the car was getting and whatever the car needed, I can drive safely. More

by mangaspochispaquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 09, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with the service at Penske Toyota. It's great to hear our team was able to clearly explain everything and ensure your vehicle is safe for driving.

June 09, 2024

Siempre un placer realizar mis servicios en este lugar! Desde obtener una cita hasta el momento de mi llegada son muy amables y claros! Agradecida de ser atendida por gente confiable y amable! More

by Norma Hdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscila(servicio al cliente), Brian Yanez
Jun 09, 2024 -

Penske Toyota responded

Gracias por compartir su experiencia en Penske Toyota, especialmente durante todo el proceso desde agendar hasta recibir servicio. Es gratificante saber que encuentra confiabilidad y amabilidad con nuestro equipo. Agradecemos su preferencia y comentarios.

June 07, 2024

Honest service advisor, reasonable charges, Saturday hours, clean facility, free car wash after repair. Collision center next door, and parts department has the best deal on new tires, buy 3 and get the More

by Katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Jun 07, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience at Penske Toyota, from service to parts department deals. We appreciate your feedback and are glad to have provided satisfactory assistance across all departments.

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