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Penske Toyota

Downey, CA

4.8
1,708 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

September 23, 2024

They made the process of purchasing a car simple and made me feel at ease with making such a huge and important purchase. More

by lmy3482
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish Khan, Van Nguyen
Sep 24, 2024 -

Penske Toyota responded

Penske Toyota is glad to hear the process was straightforward and comfortable for you. Wishing you many great journeys in your new car.

September 23, 2024

Tony was very helpful. He got me in and out quickly. Will be making my next appointment with him. More

by marcy.sanchez
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 24, 2024 -

Penske Toyota responded

We appreciate your feedback and are glad to hear you had a smooth experience with our team at Penske Toyota. Enjoy the rest of your day.

September 23, 2024

Sebastian was very accommodating and gets the job done as promised, no need to wait long hours More

by nette_mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Sep 24, 2024 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. If you need anything else, we're here to help!

September 23, 2024

Very professional and polite staff. Waiting area very clean. Service wait time was not long. More

by 0224velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Sep 24, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words about our professional staff and clean waiting area. We’re glad you had a pleasant service experience – thank you!

September 21, 2024

Quick service and friendly support regarding my car questions. During visit wish to have seen hybrid Rav4 in stock. Thank you. More

by Joselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan H
Sep 23, 2024 -

Penske Toyota responded

Thank you for your feedback and kind words about our service at Penske Toyota. Appreciate your interest in the hybrid RAV4 too—your satisfaction means a lot to us. Take care!

September 20, 2024

The price for labor work is pretty expensive but the location has good customer service. More

by laestar73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena
Sep 21, 2024 -

Penske Toyota responded

Thanks for sharing your thoughts. We appreciate your feedback on our pricing and are glad you had a positive experience with our customer service at Penske Toyota!

September 20, 2024

Exceptional service and communication through the entire process. Just an overall excellent experience. Highly recommend this dealership! More

by Enoesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Catherine Sommerville
Sep 21, 2024 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We're pleased to hear about your excellent experience. Wishing you all the best!

September 20, 2024

I love the accommodations to the customers. Convenient store, lounge area, bathrooms. Everything is nice and clean and comfortable. Complimentary coffee with many options of coffees to chose fr More

by stephyg688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar naranjo
Sep 23, 2024 -

Penske Toyota responded

Glad you enjoyed the accommodations at Penske Toyota. Wishing you all the best.

September 20, 2024

Recomiendo a Penske Toyota ya que recibimos la mejor atención de su personal y sobre todo la ayuda que necesitabamos. Quedamos satisfechos con el auto que adquirimos. More

by vanlvzbel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Linares.
Sep 23, 2024 -

Penske Toyota responded

Gracias por recomendar a Penske Toyota. Nos complace que quedaron satisfechos con su auto y la atención de nuestro equipo. Les deseamos todo lo mejor con su nuevo carro.

September 19, 2024

I recently had the pleasure of purchasing a vehicle from Penske Toyota , and I couldn't be happier with the experience. The staff was incredibly friendly, knowledgeable, and attentive to my needs. They made More

by Acevedodavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
Sep 21, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. It's great to hear our team made the vehicle purchase process smooth and comfortable for you. Enjoy your new car!

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