Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,665 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,665 Reviews of Penske Toyota

June 07, 2024

Great service. Great customer service .got my car serviced yesterday afternoon. Soo happy Thank you More

by Hunterhernandez4714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Jun 07, 2024 -

Penske Toyota responded

Thank you for choosing Penske Toyota for your car service needs. We're glad to hear about your positive experience. Please do not hesitate to contact us with any further needs.

June 07, 2024

Great customer service employees always very polite and helpful ready to answer my questions or concerns about my vehicle. More

by sweetmunchi97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter sales
Report | Print
Jun 08, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We're glad to hear that our team was able to assist with your questions and concerns efficiently. Your feedback is much appreciated, and we look forward to continuing to provide great service.

June 06, 2024

Great mechanics service and great costumer service as well very nice and clean waiting place. More

by rufinoa21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jun 06, 2024 -

Penske Toyota responded

Thank you for your positive feedback on Penske Toyota's mechanics and customer service. We're glad our facilities met your expectations.

June 06, 2024

They give you reasonably offer and really helpful. Workers are super friendly. Also they have a lot of car option More

by Niko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Me.Vu and Benjamin , Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 06, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We are glad to hear about the positive interactions with our team and the variety of car options available. Your feedback is much appreciated.

June 06, 2024

Great customer service been a customer for about 18 years friendly staff & highly recommend Penske More

by Nery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 06, 2024 -

Penske Toyota responded

Thank and commendation upon longevity as a driver of vehicles obtained at Penske Toyota, the staff commended for effort to make experiences successful. Connect with particular dispatcher through contact services offered; recommended actions improved by process assurances in future interactions.

May 31, 2024

My experience was awesome, they treat me us a family, I got what I was looking for More

by cristyjw15@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jesus, Mr. Tony Colon and I'm sorry but I forgot the name of the last gentleman who helped me. He was very nice and helpful
Report | Print
May 31, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience at Penske Toyota. We are pleased to hear that our team provided the service and vehicle you were looking for. Your feedback is greatly appreciated.

May 31, 2024

Juan and Jesus were amazing. I truly appreciate the excellent service. Thank you Juan for taking care of me every time and having these 2 great men. More

by ihab.judah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
May 31, 2024 -

Penske Toyota responded

We appreciate your recognition of our team's excellent service at Penske Toyota. Your feedback is valuable to us, and we are glad to hear about your positive experience.

May 26, 2024

Thomas A. from service department is amazing and keeps us informed at all times thank you More

by Sarabiafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
May 30, 2024 -

Penske Toyota responded

Thank you for acknowledging the excellent service at Penske Toyota. Our team works diligently to keep our customers informed and satisfied.

May 26, 2024

They are friendly , fast service , and always have appointment's available for service. I would highly recommend them More

by Larry M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaluda
Report | Print
May 26, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota's service speed and availability. We appreciate the recommendation.

May 24, 2024

Close to home, pleasant enough. Usually an issue with care wash. Would be nice to have that explained before I leave and expect to return to a somewhat clean car. More

by VeroZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
May 29, 2024 -

Penske Toyota responded

Thank you for your feedback on Penske Toyota. We appreciate knowing about the car wash issues; your suggestion about communication prior to service will be considered to enhance our customer experience. Please feel free to reach out with any further comments or concerns.

1
...
22
23
24
...
167