Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,679 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,679 Reviews of Penske Toyota

June 12, 2024

My family and I have been going here for years. We highly recommend the service and the help. Especially from Alex Ramirez. More

by ivan.manalili21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jun 13, 2024 -

Penske Toyota responded

Thank you for your loyalty to Penske Toyota and for recommending our service. It's good to hear that our team, including Alex Ramirez, consistently meets your expectations.

June 09, 2024

Siempre un placer realizar mis servicios en este lugar! Desde obtener una cita hasta el momento de mi llegada son muy amables y claros! Agradecida de ser atendida por gente confiable y amable! More

by Norma Hdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscila(servicio al cliente), Brian Yanez
Report | Print
Jun 09, 2024 -

Penske Toyota responded

Gracias por compartir su experiencia en Penske Toyota, especialmente durante todo el proceso desde agendar hasta recibir servicio. Es gratificante saber que encuentra confiabilidad y amabilidad con nuestro equipo. Agradecemos su preferencia y comentarios.

June 09, 2024

Agents very helpful and he was able to explain the service the car was getting and whatever the car needed, I can drive safely. More

by mangaspochispaquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 09, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with the service at Penske Toyota. It's great to hear our team was able to clearly explain everything and ensure your vehicle is safe for driving.

June 07, 2024

Great service. Great customer service .got my car serviced yesterday afternoon. Soo happy Thank you More

by Hunterhernandez4714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Jun 07, 2024 -

Penske Toyota responded

Thank you for choosing Penske Toyota for your car service needs. We're glad to hear about your positive experience. Please do not hesitate to contact us with any further needs.

June 07, 2024

Great customer service employees always very polite and helpful ready to answer my questions or concerns about my vehicle. More

by sweetmunchi97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter sales
Report | Print
Jun 08, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We're glad to hear that our team was able to assist with your questions and concerns efficiently. Your feedback is much appreciated, and we look forward to continuing to provide great service.

June 07, 2024

Honest service advisor, reasonable charges, Saturday hours, clean facility, free car wash after repair. Collision center next door, and parts department has the best deal on new tires, buy 3 and get the More

by Katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 07, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience at Penske Toyota, from service to parts department deals. We appreciate your feedback and are glad to have provided satisfactory assistance across all departments.

June 06, 2024

Great customer service been a customer for about 18 years friendly staff & highly recommend Penske More

by Nery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 06, 2024 -

Penske Toyota responded

Thank and commendation upon longevity as a driver of vehicles obtained at Penske Toyota, the staff commended for effort to make experiences successful. Connect with particular dispatcher through contact services offered; recommended actions improved by process assurances in future interactions.

June 06, 2024

Great mechanics service and great costumer service as well very nice and clean waiting place. More

by rufinoa21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jun 06, 2024 -

Penske Toyota responded

Thank you for your positive feedback on Penske Toyota's mechanics and customer service. We're glad our facilities met your expectations.

June 06, 2024

They give you reasonably offer and really helpful. Workers are super friendly. Also they have a lot of car option More

by Niko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Me.Vu and Benjamin , Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 06, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We are glad to hear about the positive interactions with our team and the variety of car options available. Your feedback is much appreciated.

May 31, 2024

My experience was awesome, they treat me us a family, I got what I was looking for More

by cristyjw15@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jesus, Mr. Tony Colon and I'm sorry but I forgot the name of the last gentleman who helped me. He was very nice and helpful
Report | Print
May 31, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience at Penske Toyota. We are pleased to hear that our team provided the service and vehicle you were looking for. Your feedback is greatly appreciated.

1
...
23
24
25
...
168