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Penske Toyota

Downey, CA

4.8
1,667 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,667 Reviews of Penske Toyota

September 18, 2023

Great staff! Really cool and friendly environment. 100% recommended. Car buying never felt so easy. More

by Juan Delgado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuy, tony, Vu, and Cris solis
Report | Print
Sep 18, 2023 -

Penske Toyota responded

Hi Juan. We take our reviews to heart and are delighted to learn about your five-star visit with us. Please let us know if you have any additional questions for our Sales Team and thank you again for choosing Penske Toyota.

September 16, 2023

Great service. The sales tech. Very professional. Will stay with Penske Downey !! And I will tell everyone to go to him ! More

by sharkmavl
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have his name
Report | Print
Sep 16, 2023 -

Penske Toyota responded

Hello, it's so great to read that you have had a continuously enjoyable experience with our professional Sales Team here at Penske Toyota! We appreciate your recommendation and loyalty, thank you and we look forward to assisting you in the future.

September 16, 2023

Penske Downey is the best! Just leased a new ‘23 Prius. Lynn made it seamless, and Adrian explained the new technology with great patience! Thank you. We applaud Toyota Penske More

by Sansbornes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn and Adrian
Report | Print
Sep 17, 2023 -

Penske Toyota responded

Thank you for your fantastic review of Penske Toyota. We are thrilled to learn that you had a seamless leasing experience with the help of our Sales Team and we congratulate you on your new 2023 Toyota Prius. Have a wonderful day!

September 15, 2023

I had an amazing experience at Penske Downey. Everyone was very accommodating. A very special thank you to Lynn for making a usually very long experience easy & hassle free. I couldn't have asked More

by whistlewhileuwrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 15, 2023 -

Penske Toyota responded

Hello, we are so happy to know that our team was very accommodating, timely, and was able to provide an amazing experience on your visit. Thank you for the awesome feedback and 5 stars. We’re glad you came in, and please do not hesitate to reach out to us for any further assistance at Penske Toyota.

September 14, 2023

Yesenia Roos was very informative and helpful with the service I needed for my vehicle. And informed me of payment options if needed. More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios
Report | Print
Sep 15, 2023 -

Penske Toyota responded

Thank you for taking the time to leave us a five-star review, Ace. We're glad to read our Service Team was informative and helpful! If you need further assistance, please reach out to Penske Toyota.

September 12, 2023

Amazing customer service, completes work in a timely manner every time! Recommend the drive, it is worth it! More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao and Ivan
Report | Print
Sep 13, 2023 -

Penske Toyota responded

Thank you for your recommendation and wonderful review, Shelly. We are thrilled to know you had such an amazing and timely experience with our Service Team. Do not hesitate to reach out to us here at Penske Toyota if there's anything else we can do for you.

September 09, 2023

The customer service at Penske in Downey is absolutely the BEST! I will only buy my vehicles from this dealership!! Thank you for making the process so easy! More

by Toppstreats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Vu, and Danish
Report | Print
Sep 10, 2023 -

Penske Toyota responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves here at Penske Toyota. We're so glad to receive your positive review and for trusting us with your purchasing needs. Our Sales Team is available should you require any extra help in the future. Safe driving!

September 09, 2023

Great customer service. Service Advisors Esteban Arias and Michael Caballero are very attentive to customer’s concerns and are very respectful. More

by Sha257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias, Michael Caballero
Report | Print
Sep 11, 2023 -

Penske Toyota responded

We are honored you took the time to leave us a five-star review. It is elating to learn that our respectful Service Team was attentive to our customers' concerns and provided great service. Please let us know if you have any further questions and thank you again for choosing Penske Toyota.

September 07, 2023

El servicio q recibí es excelente y de manera muy profesional Alex Ramírez te guía con el mantenimiento q requiere tu vehículo More

by Mirkagranoble2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Sep 11, 2023 -

Penske Toyota responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our Service Team was professional and delivered excellent customer service during your maintenance visit. For any additional assistance, please feel free to contact us anytime at Penske Toyota.

September 07, 2023

Thomas Arthur is the best. ..i have been with him so many years..best customer services very detailed reasonable price...I would refer more friends and customers come to see hi More

by Diem Trang Bui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS ARTHUR
Report | Print
Sep 08, 2023 -

Penske Toyota responded

Hello, we are glad to have your positive five-star review of Penske Toyota. It makes us very happy that our Service Team is the best and provided you with the best customer service with very detailed for a reasonable price. Thank you for your kind recommendation to your friends to come visit, Diem.

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