Penske Toyota

I appreciate that everyone was generous with their time, & so patient in explaining everything to me. & so patient in explaining everything to me. More

Friendly fast service but tight crowded uninviting lounge area. Lounge area need to be redesigned to make it pleasant to wait while your service is done area. Lounge area need to be redesigned to make it pleasant to wait while your service is done More

Great service my car was ready at time everyone very nice the person who helped me great person the person who helped me great person More

Employees are always professional, knowledgeable and courteous. We are always satisfied with the service we receive courteous. We are always satisfied with the service we receive More

The gentleman that helped me was very curious. I only waited an hour and like 10 minutes. Great job, especially a couple of days before Thanksgiving holiday. I only waited an hour and like 10 minutes. Great job, especially a couple of days before Thanksgiving holiday. More

Amazing customer service, which is hard to come by nowadays. I will definitely share the great experience with my friends & family. Oh and the waiting area was clean…that’s an added bonus. nowadays. I will definitely share the great experience with my friends & family. Oh and the waiting area was clean…that’s an added bonus. More

Beyond happy and satisfied with the service. Excellent falls short to describe how I felt and the process entirely. Recommend! Excellent falls short to describe how I felt and the process entirely. Recommend! More

Convenient, courteous and very professional Thank you It was a very pleasant visit with coffee and TV. you It was a very pleasant visit with coffee and TV. More

Lleve mi carro a servicio. Entregue mi carro a las 8:10. Para las 10:45 no me había llegado Ninguna notificación de que mi carro ya estaba listo. Ya casi 3 horas de espera. F Entregue mi carro a las 8:10. Para las 10:45 no me había llegado Ninguna notificación de que mi carro ya estaba listo. Ya casi 3 horas de espera. Fue hasta que me acerque con los agentes y pregunté por mi carro, me comentaba que se entretuvo con otro cliente pero que ya estaba listo. Solicite cambio de batería en llaves y por el inconveniente me dice que no me cobrarían por el cambio de batería. Me entregaron mi carro, y la etiqueta donde actualizan la fecha y las millas para el próximo servicio, no la habían actualizado como en las ocasiones anteriores. Es la primera vez que recibí un trato muy descuidado y sin atención a los detalles, que es lo que hace la diferencia. More

Worst shop around LA manager said that AAA ORDER them to repair YOUR car with JUNK YARD PARTS from “pick your part” and claim inexistente damages so please the insurance and rip them off good luck if you ta repair YOUR car with JUNK YARD PARTS from “pick your part” and claim inexistente damages so please the insurance and rip them off good luck if you take your car here More