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Penske Toyota

Downey, CA

4.9
1,892 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,892 Reviews of Penske Toyota

October 24, 2022

The associates need to better understand the extended warranty services. The parts my car needed were still under that warranty. More

by ShalenaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Uroas
Report | Print
Oct 27, 2022 -

Penske Toyota responded

Hello, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your interactions with our Service Team. If you would like to discuss this further, please reach out to me at your earliest convenience. Best regards, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

October 23, 2022

Steven was very polite and professional will recommend this dealer ship and they were fast More

by Eternitymarie66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven
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Oct 25, 2022 -

Penske Toyota responded

Hello, we are so glad you had a very polite and professional interaction with our staff here at Penske Toyota. Thank you for this terrific review and feedback.

October 22, 2022

Excellent service work and attention overall ,good people work in this Toyota dealer. Keep the good work More

by Cisneros.Francisco.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
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Oct 24, 2022 -

Penske Toyota responded

Hello. Thank you so much for your awesome review of Penske Toyota. We will definitely share this with our Service Team to let them know what a fantastic job they are doing!

Oct 24, 2022 -

Cisneros.Francisco.j responded

Excellent experience all the time when I take my car for service, once again keep the good work. Thanks Francisco Cisneros

October 22, 2022

Great good service and fast no problems with anything will be coming back for my car service More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
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Oct 24, 2022 -

Penske Toyota responded

Thank you so much for taking the time to leave Penske Toyota with this great feedback. We look forward to your next visit and hope you have a terrific day. Take care.

October 21, 2022

This was an easy deal Isreal made no pressure to sell cuz was ready! This is my 3 car bought here More

by mcaskill_judi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Oct 23, 2022 -

Penske Toyota responded

Hello. Penske Toyota is excited to read that you are on your third car-buying experience and that our Sales Team always makes dealing with us easy. We are honored to have your continued business. Thank you.

October 20, 2022

Always great service at Penske Toyota of Downey. Really appreciate the great service department, especially Johnny Jimenez! More

by Brokerjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Oct 22, 2022 -

Penske Toyota responded

Thank you, Jeff, for being one of our loyal customers here at Penske Toyota. We will be sure to share your review with our Service Department. Have a wonderful day!

October 20, 2022

Great service great attitude very nice and knowledgeable yes I thought the person who did service did great job More

by lovethelakers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Oct 22, 2022 -

Penske Toyota responded

Hi, thank you so much for sharing your positive feedback about our knowledgeable Service Team at Penske Toyota. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 20, 2022

Brandon was very helpful and friendly. Definitely coming back to get my car serviced here More

by Benveniste98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Oct 22, 2022 -

Penske Toyota responded

Hello! Thank you for your 5-star rating! We value you as a customer and hope to be of service to you again here at Penske Toyota.

October 19, 2022

My Service Rep. Thomas Arthur gave me VIP treatment. I did not have to wait for my appointment. The service I requested was handled quickly and efficiently. More

by 1omcneal
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Oct 21, 2022 -

Penske Toyota responded

Hello, we are happy to learn that our Service Team took you right in for your scheduled appointment and did the maintenance you requested in an efficient and timely manner. That's what Penske Toyota calls a five-star experience. Enjoy the rest of your day!

October 19, 2022

They have excellent service and they are very profesional. I highly recommend this dealer. I like the way they fix any car problem right away More

by norbyle58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Oct 21, 2022 -

Penske Toyota responded

Hello, thank you for this great review. We're glad our Service Team was able to provide you with an excellent and professional experience. Each day, we strive to swiftly take care of your maintenance needs. Your great recommendation is appreciated and Penske Toyota is here to assist when you need us. Take care!

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