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Peoria Ford

Peoria, AZ

1.9
759 Reviews

9130 West Bell Road

Peoria, AZ

85382

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Showing 759 reviews

July 02, 2018

Great Service Dept. I am very pleased with the quality of work as well as the wait time at this service department. Tony Patterson is a very thorough service writer also More

by TomU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Patterson
Jul 03, 2018 -

Peoria Ford responded

Thank you for your wonderful review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

July 01, 2018

Awesome Sauce They were attentive to my needs and listen to my creditissues , budget constraints and found the best deal for me!! Ryan, the salesman deserves all t More

by 7306@Hatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jul 02, 2018 -

Peoria Ford responded

Thank you for your wonderful review! We’re glad you enjoyed working with Ryan! We’re proud to have him on our team as he exemplifies our values. We appreciate your business and we look forward to a long relationship with you!

June 25, 2018

Awesome team!! I only went in to have an oil change/service.. Jonathon Saldivar started talking with me and my fiance .. Jonathon decided to turn up the heat and ou More

by Cia338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon, Nickolas, Jim, Beverly, and three more wonderful assistants
Jun 27, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that our team went above and beyond for your car buying experience. We truly appreciate the opportunity to earn your business, and we hope to work with you again in the future!  

June 22, 2018

Superior, Friendly Service! We were in the area for a couple of days while traveling cross-country in our RV. We needed an oil change. I called, spoke to Carlos, and he was able More

by Debbie12376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the texhnician’s name, but he was excellent.
Jun 25, 2018 -

Peoria Ford responded

Thanks for the five stars, Debbie! We are happy to hear that Carlos was able to get you in and back on the road in a timely manner. We truly appreciate the opportunity to earn your business!  

June 21, 2018

After several soliciting calls, #1 scam dealership After many, and I mean many calls form Peoria Ford (PF), and like visits; concluding to a mutually agreed sales contact, and finally delivering my F15 More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonny
Jun 25, 2018 -

Peoria Ford responded

Bob, we try to provide each customer with a great, no pressure, and helpful sales experience when purchasing a vehicle. We are sorry that your experience did not reflect our dedication to serve you. Please contact me at your earliest convenience so I can resolve this matter for you: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Jun 25, 2018 -

Bob responded

Beverly, if you were genuine about wanting to resolve this, you would of already attempted to contact me by phone. This response by you (Peoria Ford) at best is pathetic. This is a typical response from a “customer relations” representative. After all that has happened, this your best? This doesn’t surprise me though. BEWARE OF THIS DEALERSHIP‼️ BAD BUSINESS PRACTICES AND TACTICS‼️ Visit any other Valley Ford Dealership, you’ll be glad you did.👍

Jul 23, 2018 -

Bob responded

The date is now July 23rd. To date I’ve not hear anything from Berverly Woodhall. Her “canned” response to my very BAD and potentially fraudulent experience with PEORIA FORD is now very evident. She never had any attempt to resolve anything, as her motives are only superficial. Shame on this whole entire poorly run operation and it’s so-called sales staff and incompetent leadership. Sleep well👍

June 20, 2018

New truck purchase Pat Hickey and his team are as usual, awesome!! Went in to purchase a truck and was introduced to Joey (salesman) and Gary (new car manager) Gary More

by Lawdog93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Gary N.
Jun 21, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that our team went above and beyond for your car buying experience. We truly appreciate your continued business and having you as part of the Peoria Ford family. We look forward to working with you again!

June 19, 2018

New truck Went looking for a truck, not sure what we wanted. James the salesman, was very helpful. It was only his second week on the job. He helped us to f More

by Keener,wendy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, , Nikki Van Doran
Jun 20, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us, Wendy! We are thrilled to hear that James went above and beyond for your car buying experience. We hope you love your new truck and enjoy it to the fullest!  

June 18, 2018

Johnanthan Hanson gets a 5 starreview from me! Johnathan got my car in for repair when he said he would and got the car back to me (completely repaired ) when he said he would. Dependability, hones More

by AZ2shoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnation Hanson
Jun 19, 2018 -

Peoria Ford responded

Thanks for the five stars! We are thrilled to hear that Johnathan was able to get you in and back on the road quickly. We hope to be of service to you again!

June 18, 2018

Awesome!! Nothing but awesome service is all I can say! Zach and Markell were outstanding and both had great attitudes. Thanks so much for the great experience More

by AngnMaricopa
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim the manager
Jun 19, 2018 -

Peoria Ford responded

Thank you for the great review! We are pleased to hear you enjoyed working with our team. We truly appreciate the opportunity to earn your business!

June 15, 2018

Quick Fast Efficient Customer Service Charles was great to work with, he made the whole ordeal of buying a new car smooth and easy going. Very informative and professional. I'm very please More

by Ebarker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Eagle
Jun 18, 2018 -

Peoria Ford responded

Thank you for the review and recommendation! We are so happy to hear that Charles made your visit with us fantastic. We truly appreciate your continued business with us and having you as part of the Peoria Ford family!

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